یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Support Engineer

SG Technical (PVT) Limited

درخواست بھیجیں

We are looking for a Customer Support Engineer to provide technical assistance to end users.

Customer Support Engineer will help install, upgrade and troubleshoot hardware and software for desktops, laptop, printers and scanners

Customer Support Engineer must have a problem-solving attitude

Responsibilities

Address user tickets regarding hardware, software and networking
Walk customers through installing applications, troubleshooting and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct Preventive maintenance if required
Report customer feedback and potential product requests

Qualifications

Proven work experience as a Desktop / Laptop / Printers / Scanners Support Engineer Junior Technical Support Engineer or similar role
Hands-on experience on Windows OS environment
Basic Knowledge of network support.
Customer-oriented attitude
Qualification Graduate or Diploma holder

The approximate salary range is between (40k to 50k).