We currently have an opportunity for a Control Room Operator to join our team in Pakistan. This is a great opportunity for a customer-focused individual to join a leading security and facilities management company, which can offer opportunities for career progression.
Role Responsibilities
The Control Room Operator is accountable to the Control Room Manager for the scheduling of security officers, Monitoring check calls, Responding to telephone and email queries, and a variety of administration duties.
This will include compliance, statutory, contractual, and company regulations and processes. The control room operator will ensure exemplary standards of security and customer service are provided to the customers at all times. The control room is 24 hours and will follow the shift pattern.
The Ideal Candidate Essentials: