Business Management Professional with 3 years proven experience of building business relationships, effectively managing key accounts, increasing revenue & profitability, retail Sales & development, commercial operations & customer support from MNC’s including Total Parco, Foodpanda & British Council with strong background of Accounting, Finance, Banking & Market Research.
– Account Management: Effectively developed strong business relationship with vendors (Restaurant owners) and increased inventory from 100 to 300 restaurants (200% growth) in just 6 months.
– Revenue growth: Increased order growth from 500 to 2500 orders per day around 400% Increase.
– Increased Profitability: Strategically introduced deals to increase basket size from Rs.100 to Rs.450 per order for increasing profitability margin & made Sialkot second city in the country who is profitable.
– Commercial coordination: Work closely and proactively with multiple departments including Marketing, Supply, Live Operations, Finance & Content for effectively implementing commercial projects.
– Commercial Analysis: Perform different analysis using (Excel, Salesforce, SQL, Slack, Tableau, Backend, RPS Backoffice & Mobi Soti Control) for market research & to take vital Commercial decisions.
– Project Management: Worked on the Total Quartz Auto Care (Premium oil change facility at the retail stations), Total Car Care Products & Under bonnet service (A Upselling strategy for lubricant sales)– Sales Analysis: Performed sales analysis on all operational TQAC & identified low performing one.– Problem Solving: Identified & resolved the issue of operational TQAC facilities in Pakistan.– Retail Development: Increased TQAC facility from 21 retail stations to 31 all over the country.– Retail Sales: Ensured the availability of TCCP at all TPPL retail stations & achieved 1st tier sale target.– Ecommerce: Launched Total Parco flagship store on Daraz to enhance CCP & lubricant sales.– Training: Developed the sales training on “How to become Advisor” for selling Car care Products.– Personal Selling: Sold 27 CCP worth Rs.16k in one day sales campaign at TPPL head office.
– Supervision & Customer Support: Supervised exam candidates & Provided Pre & Post-exam support to British council for conducting smooth & reliable British council exams.
– Communication: Completed a competitive written application and interview process to be selected from over 600 applicants for intensive 3-month Fellowship funded by Stanford University
– Skills development: Invested 150 hours in order to develop business skills (e.g., communication, leadership, problem solving, teamwork, etc.) that will help me make a deeper impact on the job
– Management skill: administered Company outsourcing which helped them to increase production.
– Teamwork: Coordinated with 4 team members in updating system of the company which can reduce paper work up to 80%
– People Management: Organized a team of 6 people, and motivated them, to kick start a travel and adventure group.– Leadership: Administered tours to different cities of Pakistan which include swat, Murree, Naran & Kaghan, Khewra Salt Mind, Islamabad and Lahore.