خلاصہ

AREAS OF EXPERTISE
Customer Relations
Human Resources
Team Management
Training & Mentoring
Revenue Management
Budget Management
Front Desk Management
Housekeeping Management
Complaint Handling
Performance Management
Hotel Operations
Business Administration
PERSONAL SKILLS
Service orientated
Leadership skills
Problem solving skills
Decision making
Excellent communicator
Tactful & articulate
Well organised
Influential skills
Team work
Time management





PROFESSIONAL

IT Proficiency
Word, Excel,
Access, PowerPoint,
Duetto, Hetras,
Entee, Opera,
Boss Management,
People System,
Fourth Hospitality,
Internet and Emails Outlook

تجربہ

کمپنی کا لوگو
Duty MANAGER
Raiha cinegold plex
اگست ۲۰۱۹ - موجودہ | Lahore, Pakistan

Food and hygien, customers complain handling, cost management, staff turnover management, profit and loss management, variance management, Staff Training and Requirement, Cash Handling, Reporting to the top management, 

کمپنی کا لوگو
Hotel General Manager
Easy Hotel Group
ستمبر ۲۰۱۵ - ستمبر ۲۰۱۸ | Greater London, United Kingdom


HR Management, Payroll, Hotel Maintenance, Maintain hotel Polices and procedure, Budgeting and variance analysis,
Reporting, Housekeeping maintenance, Buying and quality control.

کمپنی کا لوگو
Retail Manager
TESCO( National Halal Group)
مارچ ۲۰۱۲ - ستمبر ۲۰۱۵ | Greater London, United Kingdom

HR Management, Purchase and sale, Food Traceability, Payroll, Budgeting, Reporting to the top Management, Maintain Retail policies and procedure etc

کمپنی کا لوگو
Floor Manager/Crew Trainer
MACDONALDS
جنوری ۲۰۰۸ - ستمبر ۲۰۱۵ | Greater London, United Kingdom

Staff Training and Requirement, Cash Handling, Reporting to the top management, Working with General manager to hit the targets,

تعلیم

University of Wales
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, Masters in Business Administration (Executive)‎
Marketing and Financial Management
درجہ B
2012

پیشہ ورانہ مہارتیں

ماہر Management And Leadership Skills
ماہر Sales Promotion
متوسط Import export
ماہر speak and understand in English
ماہر ability to type
ماہر Account Management
ماہر Accounts / Manager
ماہر Achieving Results
ماہر Adaptive
ماہر Advocate of Teamwork
ماہر Aftersales
ماہر Analysis of Information
ماہر Analytic Reporting
ماہر British Accents
ماہر Buisness Acquisition
ماہر Business Development Strategies
ماہر Call Center Development
ماہر Client Aquisition
ماہر Client Derailing
ماہر Client Expectations
ماہر Clinet Contact
ماہر Coaching Staff
ماہر Cold Calling
ماہر Collaborative Leadership
ماہر Communications; B2B; Sales
ماہر Conservation Awareness
ماہر Cooordination Skills
ماہر Coordination Skillss
متوسط CPT
ماہر Creative Abilities
ماہر Customer Analysis
ماہر Customer Contact Skills
ماہر Customer Experience Management
ماہر Customer Satisfaction Research
ماہر Customized Adaptation
ماہر Distribution Management
ماہر Drafting Policies
ماہر eCommerce Account Handling
ماہر Effective Communication
ماہر Employee Relations Management
ماہر Employment Forms Processing
ماہر English speaking candidate more preferabble
ماہر English Translating
ماہر Excellent communication and 'people skills
ماہر Excellent Organizational Skills
ماہر Field Force Management
ماہر Financial Plans Analysis
ماہر Fincane Reporting
ماہر Flexible
ماہر Floor Management

زبانیں

ماہر انگریزی