I am a highly motivated and results-oriented professional with over 10 years of experience in Human Resource Management, Operations, Coordinating, TSR, Accounting and Quality Control / Assurance. My diverse background makes me an ideal candidate for any organization looking for a reliable, hardworking employee who is eager to learn and contribute to the team. I have a proven track record of success in developing creative strategies to increase customer satisfaction and loyalty. My proficiency in Microsoft Office Suite, HRM systems, and other software programs make me an invaluable asset to any team. I am passionate about providing excellent customer service and creating a positive work environment. I am looking for a responsible position in a professional working environment and am looking forward to a dynamically growing and progressive organization where my potential and skills can be efficiently utilized in the organization’s best interest.
• Recruitment and Retention
• Develop and oversee the recruitment process.
• Review job advertisements before posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in
• Ensure candidate documentation is collected and recorded/filed.
• Oversee all staff engagement for the country office and manage the new hire orientation and exit process.
• Compliance and Record-keeping
• Annually review the Personnel Handbook recommending amendments needed due to changes in local conditions or labor laws.
• Manage time clocking system for office, ensuring timely submission, approval, accuracy, and filing.
• Monitor compensation and ensure internal equity & compliance and benefits are met.
• Facilitate job analysis and update job descriptions.
• Payroll and Budget
• Review employee final payments for accuracy and compliance with labor laws.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
• Administration
• Ensure smooth running of all administrative functions in the country office.
• Supervise all travel and hotel arrangements for staff and visitors.
• Undertake employee training and development and make recommendations.
• Oversee the coordination and implementation of annual performance reviews.
• Investigate employee relations issues and work to ensure human resources-related decisions are consistent and fair.
• Initiate, coordinate, and enforce systems, policies, and procedures
• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
Visually inspecting parts for defects or damage.Determining the minimal requirements and procedures needed for a process to pass a QA inspection.Carrying out final QA inspections.Ensuring that adequate corrective measures are implemented in cases of noncompliance.Advising technicians on technical or regulatory concerns.Working from technical drawings.Oversee the proper identification for all parts and components used in the production process.Carrying out audits and inspections.Conducting visual mechanical inspection of components.Inspecting various maintenance actions.Maintaining traceable records that can be used in audits.Following all safety procedures. Provide training and support to QA team
Maintains a complete accounting system for the receipt and disbursement of school and student activity funds;Makes ledger and journal entries and prepares balances;Prepares periodic financial reports for Principal, account sponsor and central office;Issues receipts for and deposits money in bank;Issues checks from appropriate accounts;Requisitions a wide variety of materials, supplies and services;Contacts vendors regarding status of orders;Approves invoices for payment and issues vouchers;Maintains a student obligation file;
Completes building use forms and permits;Assists in processing a variety of student and school administrative information and data using remote terminals . Perform other general office and related duties as assigned.Maintain the salary record sheets.Maintain discipline in the absence of coordinator.
Support of sales processes via phone calls to the customers.Introducing the organization's products or services to customers in order to follow up with further steps of the sales process.
Initiating repeated orders by follow up phone calls after the customers' purchases. Carrying out market research on how to address customers. Preparation of sales reports and caparisons of competitors' offer conditions
Provides confidential secretarial and administrative support for the principal executive or executives, to include managing the schedule/calendar, making travel arrangements, screening and handling telephone communications, greeting and directing visitors, and dealing wih administrative problems and inquiries as appropriate.Gathers, enters, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the office.Monitors and coordinates accounting activities as appropriate, and prepares internal reports for management; participates in budget planning and management, as required.Assists with project development and planning to ensure more efficient service and organization of the office.Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate.Assists in the coordination, supervision, and completion of special projects as appropriate.Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.May supervise personnel which may include recommendations for hiring, performance evaluation, training, work allocation, and problem resolution.Performs miscellaneous job-related duties as assigned.Developing a creative learning community across the Academy to have knowledge, understanding and enthusiasm for creative teaching and learning as a key to raising achievement, aspiration and motivation.