Performed daily operational tasks, dealt with incoming calls for sales queries, fullys upported BVS operations, paymax (MFS) monitoring, agent tagging, un tagginga nd R&R functions, handled CRM queries, provided channel support at Franchiseel evel, coordinated with sales and Franchisee team and assisted in daily reports and analyze tasks for all operational matters. Assisted in other marketing activities and presentations also.
Assisted in designing a software that contain information about the spare parts. Made reports and presentations and worked under marketing team to learn how awareness campaigns are planned and implemented.