خلاصہ

Seeking an opportunity to work in a challenging environment to execute breakthrough performance. Dedicated, hard-working, reliable and accurate professional who delivers courteous service at all times.

تجربہ

کمپنی کا لوگو
Assistant Manager
Travel World International (UK Based)
مارچ ۲۰۱٦ - فروری ۲۰۱۸ | Lahore, Pakistan

 Dealing customer by using GDS (Galileo).
 Determining clients, needs and suggesting suitable travel packages
 Organizing travels from beginning to end, including tickets, accommodation and transportation.
 Supplying travelers with pertinent information and useful travel/holiday materials.
 Diagnose the client’s specification and wishes and suggest suitable travel packages or services.
 Collect deposit and balances
 Use promotional techniques and prepare promotional materials to sell itinerary tour packages
 Create and update electronic records of client.
 Maintain relationship with key persons.
 Keep financial statements and documents.
 Reach the revenue and profit targets.

کمپنی کا لوگو
Own Business
Wish Networks (USA Based)
ستمبر ۲۰۱۵ - فروری ۲۰۱٦ | Lahore, Pakistan

 Dealing customers on call and giving Dish and Internet services in whole USA.
 Determining clients, needs and suggesting suitable dish and internet packages.
 Diagnose the client’s specification and wishes and suggest suitable packages or services.  Identifying and resolving problems.
 Collect deposit and balances.  Preparing and completing action plans.  Completing system audits and analyses.  Managing system and process improvement and quality assurance programs.  Determines operational strategies by conducting needs assessments.  Meets call center financial objectives by estimating requirements.  Preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions.
 Create and update electronic records of client.
 Keep financial statements and documents.
 Reach the revenue and profit targets.
 Use promotional techniques and prepare promotional materials to sell our services and packages.

کمپنی کا لوگو
Own Business
Wish Networks (Recruitment Agency)
جنوری ۲۰۱۳ - اگست ۲۰۱۵ | Lahore, Pakistan

 Dealing with Multinational and Private Companies, Travel Agencies, Call Centers, Banks, Software Houses, Stores etc.  Providing Staff according to their requirements and criteria.  Refers to the overall process of attracting, shortlisting, selecting and appointing suitable candidates for jobs (either permanent or temporary) within an organization.
 Also refer to processes involved in choosing individuals for unpaid positions, such as voluntary roles or unpaid trainee roles.
 Promoting and marketing the business.
 Dealing with candidate’s queries and complaints.
 Providing advice about suitable vacancies or areas/timings.
 Collecting documents/CV’s and planned candidate’s interview schedules.
 Maintaining statistical and financial records.
 Meeting profit or sales targets.
 Preparing promotional materials and displays.

کمپنی کا لوگو
Sales Manager
F. Fatima Travels
جولائی ۲۰۱۰ - جنوری ۲۰۱۳ | Lahore, Pakistan

 Dealing with customer enquiries and aiming to meet their expectations.  Selling travel products and tour packages.
 Promoting and marketing the business.
 Dealing with customer queries and complaints.
 Providing advice about visas or passports.
 Training and supervising staff.
 Managing budgets.
 Maintaining statistical and financial records.
 Planning.
 Meeting profit or sales targets.
 Preparing promotional materials and displays.

تعلیم

Preston Institute of Management Science and Technology (PIMSAT)
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, B.B.A (Honor)‎
Accounting
CGPA 3.1/4
2013
Lahore board of Intermediate
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.COM‎
Accounting, Business Maths, Commerce
فی صد 54%
2008
Blue Birds High School
میٹرک / او لیول, سائنس, Matric‎
Computer Science, Physics, Chemistry
فی صد 52%
2006

پیشہ ورانہ مہارتیں

ماہر Computer Hardware and Software
ماہر Conservation Awareness
متوسط Galileo Command
ماہر Group work spirit
ماہر Handling Assignments
ماہر Hard-working
ماہر Numerical Ability
ماہر Quality Control Processes Command
متوسط Sabre Command
ماہر Spreadsheet Navigation

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

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