Opened up a Shisha Bar/ Restaurant in Manchester. Designed entirely from scratch by myself, Molasses became a top rated Bar within Manchester. As the owner, I took full responsibility of the business. During the first 18 months, we constantly achieved sales of excess £15,000 p/w.

- Managed all financial operations of the business.

- Created innovative marketing campaigns to drive business.

- Networked within the local community to increase profits.

- Managed all recruitment of new staff and managed 8 staff members effectively and in a cost efficient manner.

- Invoicing and managing new orders and dealing with Licensing and Administration in respects of the business.

Marketing Manager/ Senior Business Developer/Digital Marketing Manager

Duties included the following:


- Held full responsibility for all marketing and communication matters

- Had full responsibility for stand design decisions, catering and giveaways for industry trade fair

- Provided marketing consultancy for specific campaigns and liaises with internal stakeholders

- Maintained and updated company website, intranet site and internal marketing pages

- Proactively drives, prepares and writes all communication, for example company announcements

- Conducted advanced market and competitive analyses, highlighting opportunities and trends

- Conducted analysis and monitoring of online KPIs, and campaign ROI optimization

- Took full responsibility for Scandinavian site and social media presence, translated and adapted UK offerings, resulting in significant increase in engagement and traffic (+28% month on month)

- Liaised with call centre/online departments regarding targets, identifying slow-moving products

Telesales Manager/ Business Development Manager

BT Telecom is the UK's largest Telecom, Internet and telephone provider. My duties included the following:

- Selling a range of products and services, to both new and existing clients.

- Working on high quality appointment setting campaigns.

- Making B2B outbound telesales calls.

- Conveying technical information to customers.

- Closing sales and making plans to gain repeat business.

- Using the latest sales software.

- Booking appointments for sales representatives to visit potential customers.

- Using Word & Excel to write reports and create invoices.

- Maximising every sales enquiry.



I was awarded the Queens Medal of Sales for the B2B Internet Campaign.

A premium urban fashion company called UHommeLDN was created as a niche in the fashion market was seen. The business started as a website but developed in to a boutique in central Manchester. The job involved:

- Visual Merchandising within the boutique.

- Serving customers and delivering excellent customer service

- Dealing with complaints and queries to maintain an excellent relationship with customers.

- Managing stock levels, placing orders in China and setting sales targets for staff.

Senior Marketing/ Business Development

Working for a very successful advertising firm which allows bed and breakfasts around the UK to place adverts upon the website, www.visitus.co.uk. My role in the orgasnization consisted of persuading businesses to buy advertising space within a particular medium. I would achieve this by researching and targeting prospects, explaining benefits of the medium with statistics on readership and viewing figures as evidence. This would involve presenting proposals and demonstrating the capabilities of the advertising on the website to the business. The role would further involve exceeding targets by research and building new business opportunities by cold calling and emails.

Achievements

- My work resulted in the website being listed as third on Google when searching "Bed & Breakfast"

Working as part of a large team of Sales Executives, selling a wide of prestigious analytical/data solution products to various industries.

- Contacting lapsed & new customers to introduce and promote software

- .Managing sales of software for clients and organizing meetings to make software to appropriate specifications

- Training new staff on call logging software.

- Managing all social media for clients.

- Building and developing accounts.

- Organised and participated in team meetings and activities.

- Processing orders.

- Maintaining a working understanding of key suppliers, competitive position.

- Logged enquiries and resolutions on a database. Offered customers alternatives and up-selling.