I am passionate to utilize my knowledge and experience in a progressive, challenging and dynamic organization that will help me in meeting organizational as well as my personal goals and objectives.
I continually strive to improve myself and see every day as another opportunity to learn something new. I manage my time well, and like to plan and organize my work so that I can deliver expected outcomes in a timely manner. I thrive on the pressure involved in completing my Job efficiently.
My reliability, communication skills, responsibility and friendly nature are assets I would bring to the work. I have experience in organizational and administrative skills with the ability to work in Team / independently and use my own initiative.
I am a very ethical person and believe that my strongest traits are my organization, motivation & honesty.
Awards
NPS (Net Promoting Score) - 100% Achievement Consecutively in NPS (Net Promoting Score) Till my Job Tenure in Mobilink.
Call of Fame Award- 4 times Winner of “Call of FAME Award” from Mobilink on anticipating Customers more than their Expectations.
Certification
Critical thinking & Innovation
Emotional Intelligence
Problem Solving and Decision Making
Experience for a better every day
Team Work & Stress Management
Overall follow-up, i.e. product development to shipment.
Doing the consumption of fabrics, trims/accessories and prepare booking.
Contact with Buyers for troublesome matters.
Prepare Time and action plan and also sourcing plan with execution.
Inventory control and in-house raw materials.
Ensure shipment and take decision for smooth production.
Orient Cargo:
Business Development Executive in Imports Department.
Business Development Responsibilities
Identifying new sales leads
Contact to related Executives / Managers , Visit Clients,
Maintaining fruitful relationships with existing & New customers using effective Business communication making Strong Relationship by fulfilling commitments & provide a Complete Business Solution to Industry in Terms of Freight Forwarding related to Imports Department.
Researching organisations and individuals online to identify new leads and potential new markets
Attending conferences, meetings, and industry events
Developing quotes and proposals , Negotiating and renegotiating by phone, email, and in personal.
To keep healthy relationships with clients, to write reports and provide feedback to upper management about what is and is not working.
Jazz ( Mobilink ):
From January, 2010 to February 2016 was working as Customer Care Executive in different Departments in Mobilink.
Job Description Related to Business Communication, Direct Sales / Indirect Sales / Channel Sales, Customer support, Survey, Customer Feedback, Customer retention..
Performs duties as screening, Training and Recruiting in the Mobilink contact center Lahore on Floor as the Member of Recruitment Team in Mobilink.
Ovex Technologies:
From August,2008 to December,2009 working as Indirect Sales/ Customer Care Officer in Ovex Technologies on Ovex – Mobilink Projects.
Job Description Related to conduct Tele Surveys, Customer Retention related to products of Mobilink to Get Customer Feedback about services.