خلاصہ

I am passionate to utilize my knowledge and experience in a progressive, challenging and dynamic organization that will help me in meeting organizational as well as my personal goals and objectives.
I continually strive to improve myself and see every day as another opportunity to learn something new. I manage my time well, and like to plan and organize my work so that I can deliver expected outcomes in a timely manner. I thrive on the pressure involved in completing my Job efficiently.
My reliability, communication skills, responsibility and friendly nature are assets I would bring to the work. I have experience in organizational and administrative skills with the ability to work in Team / independently and use my own initiative.
I am a very ethical person and believe that my strongest traits are my organization, motivation & honesty.

Awards
NPS (Net Promoting Score) - 100% Achievement Consecutively in NPS (Net Promoting Score) Till my Job Tenure in Mobilink.
Call of Fame Award- 4 times Winner of “Call of FAME Award” from Mobilink on anticipating Customers more than their Expectations.

Certification
Critical thinking & Innovation
Emotional Intelligence
Problem Solving and Decision Making
Experience for a better every day
Team Work & Stress Management

پراجیکٹس

Customer Retention , Win Back , Value Added Survey , Workload Sharing

تجربہ

کمپنی کا لوگو
Business Development / Supply Chain Executive
K.M.Knitwear
نومبر ۲۰۱٦ - مارچ ۲۰۱۸ | Lahore, Pakistan

Overall follow-up, i.e. product development to shipment.
Doing the consumption of fabrics, trims/accessories and prepare booking.
Contact with Buyers for troublesome matters.
Prepare Time and action plan and also sourcing plan with execution.
Inventory control and in-house raw materials.
Ensure shipment and take decision for smooth production.

کمپنی کا لوگو
Business Development Executive
Orient Cargo Services
مارچ ۲۰۱٦ - ستمبر ۲۰۱٦ | Lahore, Pakistan

Orient Cargo:
 Business Development Executive in Imports Department.
Business Development Responsibilities
Identifying new sales leads
Contact to related Executives / Managers , Visit Clients,
Maintaining fruitful relationships with existing & New customers using effective Business communication making Strong Relationship by fulfilling commitments & provide a Complete Business Solution to Industry in Terms of Freight Forwarding related to Imports Department.
Researching organisations and individuals online to identify new leads and potential new markets
Attending conferences, meetings, and industry events
Developing quotes and proposals , Negotiating and renegotiating by phone, email, and in personal.
To keep healthy relationships with clients, to write reports and provide feedback to upper management about what is and is not working.

کمپنی کا لوگو
Sales & Customer Care Executive
Mobilink GSM (PMCL)
جنوری ۲۰۱۰ - فروری ۲۰۱٦ | Lahore, Pakistan

Jazz ( Mobilink ):
From January, 2010 to February 2016 was working as Customer Care Executive in different Departments in Mobilink.
Job Description Related to Business Communication, Direct Sales / Indirect Sales / Channel Sales, Customer support, Survey, Customer Feedback, Customer retention..
Performs duties as screening, Training and Recruiting in the Mobilink contact center Lahore on Floor as the Member of Recruitment Team in Mobilink.

کمپنی کا لوگو
Customer Service Representative
Ovex Technologies
اگست ۲۰۰۸ - دسمبر ۲۰۰۹ | Lahore, Pakistan

Ovex Technologies:
From August,2008 to December,2009 working as Indirect Sales/ Customer Care Officer in Ovex Technologies on Ovex – Mobilink Projects.
Job Description Related to conduct Tele Surveys, Customer Retention related to products of Mobilink to Get Customer Feedback about services.

تعلیم

Superior University Lahore
ماسٹرز, ایگزیکیٹو ماسٹرز ان بزنس ایڈمنسٹریشن, Supply Chain Management‎
Global Supply Chain Management & ERP, Logistics Transport Distribution & Wearhouse, Sourcing & Procurement
CGPA 2.8/4
2017
Punjab College of Commerce (PCC)
بیچلرز, بیچلرز ان کامرس, B.Com IT‎
Commerce, Business Communication, Accounting & Finance
فی صد 55%
2008

پیشہ ورانہ مہارتیں

ماہر Quality Assurance
متوسط Adaptive Leadership
متوسط B2B Manager
متوسط Business Communication
ماہر Business Decision Making
متوسط Business Development Process
ماہر Business Innovation
ماہر Commercial Executive
ماہر Customer Success
متوسط Distribution Logistics
ماہر Key Account Management
ماہر MIT Knowledge
ماہر Negotiation Skill
ماہر Operational Tasks Handling
متوسط Operations Management
ماہر People Managment
متوسط Procurement Knowleddge
ماہر Production Quality Monitoring
ماہر Quality Management
متوسط Quality Standards Maintenance
ماہر Quick Larner
متوسط Sector Development
متوسط Supplier Quality Management
متوسط Supply Chain
ماہر Vendor Management Experience
ماہر الالتزام بخدمة العملاء
ماہر رعاية العميل

زبانیں

ماہر انگریزی
ماہر اردو
ماہر پنجابی
متوسط سرائیکی