Joined ABL as Management Trainee Officer (MTO), worked in 04 different positions with around 08 years of banking experience. During this tenure, following responsibilities were assigned to me;
1.1) Manager Supervision & Monitoring (APR-2022 to Date)

• To monitor and follow up the branches for implementation of Critical Operational Controls including the implementation of various instructions/circulars and procedural controls
• To monitor branch KPIs and ensure implementation of service standards and health checks in branches
• To Review/Authorize transactions referred by branches including MICR authentication/FT Generic
• To make follow-up for regularization of pending/ under review Branch Customers’ Accounts
• To ensure effective Cash Management of branches in line with CIPL & managing CIT Desk
• To ensure effective management of balances with NBP/ SBP
• To monitor GL Heads of branches (Routing, Sundry, Suspense, Clearing Heads etc.) in coordination to BMU for resolution of issues
• To monitor Balancing of Security Stationery Items at Branches
• To ensure MIS Management of Undelivered Statement of Accounts and follow-up with branches for update
• To coordinate with branches for KYC Review, update and rectifications including Top 100
• To make follow up for timely response/ resolution of AML Alerts by the branches
• To coordinate Unclaimed deposits exercise (reporting/ follow up/ refund)
• To coordinating Hajj Activity & Refund of wrongly deducted Zakat
• To monitor OPEX/CAPEX budgetary limits and arranging Excess over Budget wherever required
• To resolve maintenance related issues referred by branches through ILS within timelines & mobilizing RMTs
• To monitor ATM (on-site/ off-site) of the region to maintain maximum uptime

1.2) Associate Manager Audit & Compliance (2020 to 2022)

• To pursue timely rectification/ closure on-site/ off-site audit/ monitoring reports (Internal/ External/ Regulatory/ Special etc.) of branches/ regional office
• To coordinate pre-audit activity in branches for Internal/External Audit
• To make follow up for recovery of identified Leakage of Income in branches and overdue Locker Rent
• To make follow up with branches for reporting of ITRS and SBP returns as per prescribed timelines
• To assist in periodic lockers break-opening exercise
• To coordinate branch old record archiving/retrieving management

1.3) Trade Officer (2017 to 2020)

• Processing of transactions related to Imports
o Processing for Registration of contracts
o Processing for Letter of credit
o Processing of Advance import payments
o Processing of Consignment payments
o Processing of Open Account transactions
o Processing of EIFs at WeBOC
• Processing of transactions related to Exports
o Processing of documents under contracts
o Processing of documents under Letter of Credit
o Processing of Advance Export payment
o Processing of EFEs at WeBOC
• Processing of Foreign inward remittances
• Processing of Foreign outward remittances
• Reporting of ITRS and SBP returns

1.4) Banking Services Officer (2015 to 2017)

• Account opening
• Cheque book processing
• Debit card processing
• Issuance of banker cheques
• Processing of fund transfers/RTGS/online etc
• Customer Service
• General Banking