·   Managing Information Technology Operations.
·   Ensure Network & Servers connectivity on daily basis.
·   Providing Technical Support across the company.
·   Windows Server 2016 administrator.
·   Windows Server 2016 Active Directory Domain Service, DNS, DHCP.
·   Virtualization VMware.
·   Used Jira Help Desk ticketing systems to get level2 and level3 support.
·   Maintain IT Asset with AMS (Asset Management system).
·   Install and maintain GIMA Retail software for Commercial.
·   Windows Servers and Virtual machines Backups.
·   POS machines Troubleshooting and Hard disk formatting to check synchronization with server.
·   PDA Devices Configuration and managed.
·   Cisco network solutions deployment and troubleshooting.
·   Network failover test/ WLC Failover Test/ POS backup/offline Test, BCP (Business continuity Plan) Test.
·   FM 200 and backup UPS Test/training for Server Room safety.
·   Provide IT Policy training to junior colleagues and other office employees.
·   Human Management.
·   Ensures the security of data, network access, and backup systems.
·   IT Equipment procurements.
·   Budget planning.
·   Coordination with ISP's and vendors.
·   Coordination with IT Equipment vendors.
·   Helping colleagues with complex and simple technical issues.
·   Install and update Company Software and Hardware as needed.
·   Maintain IT Department Documentation and keep inventory up to date.
·   Develops Personal growth Opportunities.
·   Maintain a safe and secure environment.
·   Monitor and maintain computer systems and networks, Monthly/quarterly IT standard management audit of IT Department.
·   Installation and configuration of Computer Systems, diagnosing hardware and software faults, solve technical and application Problems, either remotely or in person.
·   Monitoring the performance of computer systems and address issues as they arise.
·   Configuring, Managing, and maintaining networking types of equipment.
·   Deployed and configure market latest Network Printers, Print server, Barcode Printer & scanners.
·   DIGI SM 5300 Scale Printer Installation and managed by Eleap/Teroka scale software
·   Setting up new users accounts, profiles and deal with the password issue.
·   Disk Management, Partitions, Folder Sharing, Access Permissions.
Removed malware, ransomware and other threats from laptops and desktop systems

·   Ensure Network & Servers connectivity on daily basis.
·   Providing Technical Support across the company.
·   Windows/ Administration.
·   AMS (Asset Management system).
·   IT Equipment procurements backup/offline Test.
·   Ensures the security of data, network access, and backup systems.
·   Installation and managed DVR\NVR Security Cameras.
·   Coordination with ISP's and vendors.
·   Coordination with IT Equipment vendors.
·   Helping colleagues with complex and simple technical issues.
·   Install and update Company Software and Hardware as needed.
·   Maintain IT Department Documentation and keep inventory up to date.
·   Develops Personal growth Opportunities.
·   Maintain a safe and secure environment.
·   Installation and configuration of Computer Systems, diagnosing hardware and software faults, solve technical and application Problems, either remotely or in person.
·   Create a virtual machine in VMware, Oracle Virtual Box and installed operating systems like Windows and Linux and do back up plan, keep the backup/clone of machines.
·   Performing Installation of Windows Servers and Linux Servers.
·   Monitoring the performance of computer systems and address issues as they arise.
·   Deployed, Configure, and Managing Cisco Linksys SPA 8000 Gateway.
·   Configured bandwidth control for specific users.
·   Configuring, Managing, and maintaining networking types of equipment.
·   Deployed and configure Network Printers, scanners.
·   Setting up new users accounts, profiles and deal with the password issue.
·   Disk Management, Partitions, Folder Sharing, Access Permissions.
·   Performed day-to-day LAN and WAN administration, main
·   Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
·   Provided consistent support through on-call rotation duty.
·   Monitored stability of network and wireless services to deliver comprehensive stability.
·   Took over responsibilities of administrator during absence and filled in gaps around office.