Responsibilities:
 

Microsoft Intune:
Configured and managed mobile device management (MDM) and mobile application management (MAM) policies.
Ensured secure and compliant use of company devices through Intune policies and profiles.
Office 365 Administration:
Administered and supported Office 365 applications including Exchange Online, Teams, and OneDrive for Business.
Managed user accounts, and licenses, and resolved technical issues to maintain smooth operations.
SharePoint:
Maintained and administered SharePoint Online sites, libraries, and permissions.
Provided support for end-users and ensured optimal functionality of SharePoint solutions.
OneDrive:
Oversaw OneDrive for Business, including setup, synchronization, and troubleshooting.
Ensured secure access and sharing of files across the organization.
Microsoft Exchange:
Managed and maintained Exchange Online, including mailbox management, spam filtering, and email security.
Performed regular monitoring and maintenance to ensure high availability and performance.
Microsoft Endpoint Manager:
Deployed and managed endpoints using Microsoft Endpoint Configuration Manager and Intune.
Implemented security policies and compliance configurations for endpoints.
Windows Server 2016:
Administered and maintained Windows Server 2016 infrastructure, including Active Directory, DNS, and DHCP.
Performed regular updates, backups, and troubleshooting to ensure system integrity.
SQL Server:
Managed SQL Server databases, including installation, configuration, maintenance, and security.
Performed regular backups and restore procedures to ensure data integrity and availability.
Microsoft Office 365 License Management:
Managed Office 365 licenses and subscriptions, ensuring compliance and cost-effectiveness.
Monitored and allocated licenses based on user needs and organizational requirements.
Microsoft Entra ID Management:
Administered Microsoft Entra ID (Azure Active Directory), including user and group management.
Implemented and managed single sign-on (SSO) and multi-factor authentication (MFA) solutions.
Microsoft Azure Backups:
Configured and managed Azure Backup for critical data and systems.
Performed regular backup tests and restore operations to ensure data availability and protection.

 
Skills and Expertise:

Proficient in managing and configuring Office 365 suite, Windows Server, and SQL Server.
Strong understanding of Microsoft Intune and Endpoint Manager for device and application management.
Experience in managing SharePoint, OneDrive, Exchange Online, and Azure Active Directory.
Skilled in Office 365 license management and Azure backup solutions.
Excellent problem-solving skills with the ability to work independently or as part of a team.
Strong communication skills to effectively support and train end-users.

The Office 365 Specialist is a key member of the IT team responsible for managing and optimizing the Office 365 suite of productivity and collaboration tools within an organization. They play a vital role in ensuring that employees have access to and can effectively use Office 365 applications to enhance their productivity and streamline business processes. The Office 365 Specialist handles configuration, maintenance, and user support related to Office 365 services.Key Responsibilities:Office 365 Administration: Manage and maintain Office 365 tenant settings, including user accounts, licenses, security settings, and authentication protocols.Application Deployment: Deploy and configure Office 365 applications such as Microsoft Outlook, SharePoint, Teams, OneDrive, and other productivity tools across the organization.Collaboration and Communication: Facilitate seamless communication and collaboration among employees by optimizing the use of Office 365 features like Teams, SharePoint sites, and shared calendars.User Support: Provide end-user support and training on Office 365 applications, troubleshooting issues, and guiding employees to maximize their productivity with the tools.Security and Compliance: Implement security measures and compliance policies to protect sensitive data and ensure adherence to regulatory requirements within Office 365 services.Monitoring and Performance Optimization: Monitor the performance and health of Office 365 services, proactively identify and resolve issues, and optimize the platform for optimal user experience.Integration: Collaborate with other IT teams to integrate Office 365 with other enterprise systems and applications, ensuring seamless data flow and interoperability.Documentation: Maintain accurate and up-to-date documentation related to Office 365 configurations, processes, and troubleshooting procedures.

Responsibilities / Achievements:• Installing, configuring and troubleshooting Window Server, computer hardware, software, Desktop systems, Laptops, cameras, network printers and scanners.• Security Camera Configuration, Installation, Access Control and resolved CCTV and Surveillance problems.• IP management, LAN implementation and troubleshooting.• Ensuring that the Network infrastructure is maintained.• Responding in a timely manner to service issues and requests.• Responsible for e-mail administration, configuring outlook and web emails on desktop & laptop’s.• Provide IT training to the end-users• Any other duties as assigned by management.• Installation and configuration of UBNT wireless sending and receiving devices for long distance network.• Providing technical support on-site or via remote-access systems.\• Tracking and managing work records.• Managing IT Inventory IT Assets etc. • Meeting Arrangement Mic, Projector, Screen, Speakers etc.

Installing and configuring computer hardware, software, systems and networks.
Ensure all IT Related equipment is UP and running.
Monitoring and maintaining computer systems and networks.
Zkt Time and Attendance Machine configuration.
CCTV Cameras, DVR, NVR Configuration and Troubleshooting.
Responding in a timely manner to resolve issues and requests.
Day to day hardware and software troubleshooting, including any necessary hardware servicing as and when required.
Email/Outlook Configuration and Backup.
Installation, Configuration, maintenance, and troubleshooting of end user workstation.
Ensuring individual user's data is kept secure and confidential.
Providing technical support across the company.
Assisting network administrator preventing the computer systems from getting infected with any kind of interference.
Setting up accounts for new users.
Repairing and replacing equipment as necessary.
Testing new technology.
Possibly training junior staff members.
Creation and maintenance of IT-related documentation for all systems.

 

Monitoring and Alerting. Creating and improving IT processes to more efficiently provide enhanced, but consistent services to the business.
Periodic updates of windows and network security updates, Anti-virus updates etc.
Ensuring a safe and secure working environment, taking the necessary measures to keep the networks/workstations free from viruses.
Backups of related equipment.

 Security Camera Configuration, Installation, Access Control and resolved CCTV and Surveillance
problems.• Installing and configuring computer hardware, software, systems, networks printers, and scanners.• Installation of Window XP, Window 7, Window 8.1 and Window 10.• LAN implementation & troubleshooting• Data Entry• Different Software’s Installation and Configuration• Routers configuration

I Have Experienced Configuring and Maintaining System

• Installing and configuring computer hardware, software, systems, networks printers, and scanners.• Installation of Window XP, Window 7, Window 8.1 and Window 10.• Data Entry Online and offline• Different Software’s Installation and Configuration• Routers configuration