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li1 year of experience as a business analyst in MAANZ AI./li
li2 years of extensive experience in customer collaboration, sprint planning, daily scrums, retrospective Meeting and quarterly deliverable meetings./li
liOverall 4+ years’ experience in different it/software domain./li
liWorked as a team lead in TPL maps to train the new joiners regarding the process flows and the work Breakdown./li
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Started with my own setup with live Pets and accessories.
• Identify the targeted audience and their preferences
• Establish an online presence through social media platform and Google Maps to reach broader customer base.
• Focused on providing excellent customer service, including advices on pet care, grooming and nutrition
Define requirements and functionalities for an autonomous driving system. • Plan and conduct real-world simulations to test the system's behavior and performance. • Utilize OpenStreetMap (OSM) data to create digital maps for the autonomous driving system. • Develop processes for downloading OSM maps and importing them into simulation tools. • Use Netedit to modify roads, junctions, and connections in the OSM map. • Ensure accurate representation of lanes, junction types, and road connections. • Integrate safety features such as guardrails, shoulders, gantries, and poles into the digital map. • Define parameters for road elements like sidewalks, biking lanes, bridges, tunnels, and traffic signs. • Develop XML parsing algorithms to extract relevant map information for the autonomoussystem. • Transform and process data forseamless integration with the overallsystem architecture. • Use Python programming to automate map manipulation tasks, enhancing efficiency. • Manage Confluence documentation, detailing system requirements, design, and processes. • Collaborate with cross-functional teams to ensure clear communication and alignment. • Conduct rigorous testing of digital maps and trajectories to ensure accuracy and completeness. • Validate map elements, connections, and road features using simulation tools. • Perform thorough manual testing of autonomous driving software components. • Document test plans, test scenarios, and test outcomes for traceability. • Provide actionable feedback to development teams based on QA findings. • Generate detailed reports on testing outcomes and suggest improvements forsoftware and maps.
Analyze business requirements to customize GIS applications forspecific purposes. • Collaborate with stakeholders to define functionality, user interfaces, and data visualization. • Interpret business needs and manipulate GIS data to provide valuable insights. • Transform raw geographic data into actionable information to support decision-making. • Manage and maintain digital land data within the GIS database. • Ensure data accuracy, consistency, and compliance with relevant standards. • Define data entry processes and workflows for efficient data collection. • Analyze existing digitization workflows and processes to identify opportunities for optimization. • Collaborate with domain experts to trace and capture geographic features from source maps or images. • Ensure accurate representation of features by capturing their coordinates in point, line, or polygon formats. • Establish spatial data standards and guidelines to ensure consistent data representation. • Work with technical teams to implement standardized data formats and structures. • Conduct interviews and workshops with stakeholders to elicit GIS requirements. • Document business needs, data specifications, and system functionalities in clear and comprehensive terms. • Develop testing strategies to validate GIS applications and data accuracy. • Collaborate with testing teams to ensure GIS solutions meet business and data quality standards. • Integrate GIS data with other businesssystems to provide holistic insights. • Generate reports and visualizations to communicate spatial data findings effectively. • Facilitate user training sessions to ensure proper usage of customized GIS applications. • Manage change by assisting users in transitioning to new GIS workflows and tools. • Act as a liaison between technical teams, business users, and GIS vendors. • Facilitate effective communication to ensure alignment between business needs and GIS solutions.
Worked as a CSR in a Call Center named Calling Tech Pvt. Limited. Key responsibilities were to Sale out different Camera and Security Equipment and Solar Panels in USA different states.
Communicate with customers to understand their vehicle's issues and maintenance needs. Listen to their concerns, ask relevant questions, and provide expert advice on necessary repairs or services. • Prepare detailed and accurate cost estimates for repairs, parts, and services. Explain the estimates to customers, ensuring they understand the scope of work and associated costs. • Keep track of the repair status of each customer's vehicle. Communicate updates and progress to customers, providing transparency throughout the service process. • Maintain detailed records and fill out reports that document the time spent on repairs and the expenses associated with parts and labor. Ensure accurate and organized record-keeping. • Provide exceptional customer service at every touchpoint. Address customer inquiries, concerns, and feedback promptly and professionally. Schedule service appointments efficiently, considering technician availability and customer preferences. Ensure timely service delivery.