خلاصہ

Results-oriented IT professional with a proven track record in project leadership and management. Skilled in aligning IT systems with organizational goals, I excel in cross-functional collaboration and act as a liaison between technical and business teams. Proficient in coordinating diverse technical teams and overseeing Software, Web, Data, and AI projects, I ensure successful project completion within scope and timelines. I have played a key role in the IT department, assuming responsibilities from project leadership to documentation and client communication. My expertise includes creating comprehensive documentation, managing the Project Management Office (PMO), and effectively handling vendor relationships. With proficiency in Agile practices, SDLC implementation, API integration, and risk management, I bring a well-rounded approach to project management. A forward-thinking and resourceful professional, I contribute a unique blend of technical acumen, strategic planning, leadership skills, and extensive documentation experience to drive the success of IT projects and organizational objectives.


تجربہ

کمپنی کا لوگو
Project Coordinator (IT Systems & Solutions)
National Bank of Pakistan (NBP head Office)
جون ۲۰۲۳ - موجودہ | Karachi, Pakistan

 Vendor Development Environment Management: Managed and created a development environment for vendors, ensuring optimal conditions for efficient project development.
 Requirements Gathering and Gap Analysis: Gathered project requirements and conducted gap analysis through design workshops with users, ensuring a comprehensive understanding of project needs.
 Business-Technical Liaison: Served as a liaison between business and technical aspects of assigned projects, ensuring effective communication and collaboration between different teams.
 PMO Management and Execution: Led the management and execution of all activities within the Project Management Office (PMO), ensuring timely, efficient, and professional execution of project tasks.
 Project Planning: Developed project plans, including timelines, milestones, and resource allocation, to guide the successful execution of projects.
 Project Plan Maintenance and Monitoring: Maintained and monitored project plans and schedules, ensuring alignment with project goals and timely delivery of milestones.
 Cross-Functional Coordination: Coordinated with different business groups, Database, System Admin, and Development/BA teams to facilitate seamless collaboration and project progress.
 Resource Estimation: Worked with stakeholders to estimate resources required for each development project, ensuring adequate planning and allocation.
 Vendor Management: Managed vendor communication and relationships, ensuring close tracking and on time delivery for outsourced projects.
 Risk Management: Performed risk management activities by analyzing critical project tasks and blocking issues, implementing necessary mitigation strategies.
 Project Progress Monitoring: Utilized project management software tools to monitor project progress, identify potential risks and issues, and implement mitigation strategies as needed. 

کمپنی کا لوگو
Assistant Manager Service Delivery (IT Projects)
United Bank Limited (UBL)
مارچ ۲۰۲۱ - جون ۲۰۲۳ | Karachi, Pakistan

# Managing the Data & AI projects and Deliveries
# Served as a liaison between the business and technical aspects of assigned projects
# Meeting business expectations in terms of functionalities & timelines.
# Responsible for Management and Execution of all activities within the PMO to ensure timely, efficient,
and professional execution of all project tasks
# IT Development Projects
# Maintain and Monitor project plans, and project schedules.
# Document and follow up on important actions and decisions from the meeting
# Gathered requirements and performed gap analysis through design workshops with users.
# Discuss and resolve the issue pertaining to Project Deliveries
# Coordinate with the different business groups, Database, Network Security, Development/ BA team,
and IT Operations team for queries under the direction of Senior management.
# Works with stakeholders to estimate resources required for each respective development project.
# Vendor management and communication for close tracking and on-time delivery, for outsourced
projects
# Perform risk management activities by ensuring that critical project tasks and blocking issues are
thoroughly analyzed
# SDLC and Agile Delivery practices
# Working on Agile practices and Managing stakeholders for better and qualitative delivery
# Data Lake Connectivity via DBeaver and Informatica Tools
# Supporting the user requests by providing them ITSM.
# Any other task assigned by Senior Management

کمپنی کا لوگو
Assistant Manager Service Delivery (IT Projects)
United Bank Limited (UBL)
مارچ ۲۰۲۱ - مارچ ۲۰۲۳ | Karachi, Pakistan

# Managing the Data & AI projects and Deliveries
# Served as a liaison between the business and technical aspects of assigned projects
# Meeting business expectations in terms of functionalities & timelines.
# Responsible for Management and Execution of all activities within the PMO to ensure timely, efficient,
and professional execution of all project tasks
# IT Development Projects
# Maintain and Monitor project plans, and project schedules.
# Document and follow up on important actions and decisions from the meeting
# Gathered requirements and performed gap analysis through design workshops with users.
# Discuss and resolve the issue pertaining to Project Deliveries
# Coordinate with the different business groups, Database, Network Security, Development/ BA team,
and IT Operations team for queries under the direction of Senior management.
# Works with stakeholders to estimate resources required for each respective development project.
# Vendor management and communication for close tracking and on-time delivery, for outsourced
projects
# Perform risk management activities by ensuring that critical project tasks and blocking issues are
thoroughly analyzed
# SDLC and Agile Delivery practices
# Working on Agile practices and Managing stakeholders for better and qualitative delivery
# Data Lake Connectivity via DBeaver and Informatica Tools
# Supporting the user requests by providing them ITSM.
# Any other task assigned by Senior Management

کمپنی کا لوگو
Assistant MIS
PPHI Sindh
دسمبر ۲۰۱۹ - فروری ۲۰۲۱ | Karachi, Pakistan

# Manage and Support the current MIS Project and ERP Applications
# Meetings with Dev. Team to Updates the required changes
# SDLC Implementation and Project Deliverables According to the time
# International Funded Project Support and Monitoring(Technically)
# Meeting and Presentation to Manager MIS
# Data Analysis of Project Reports according to the monthly KPIs and Deadline.

کمپنی کا لوگو
Assistant MIS
PPHI
دسمبر ۲۰۱۹ - فروری ۲۰۲۱ | Karachi, Pakistan

Manage and Support the current MIS Project and ERP Applications 
 Meetings with Dev. Team to Updates the required changes 
 SDLC Implementation and Project Deliverables According to the time 
 International Funded Project Support and Monitoring(Technically) 
 Meeting and Presentation to Manager MIS  
 Data Analysis of Project Reports according to the monthly KPIs and Deadline. 

کمپنی کا لوگو
System Analyst/ Project Lead
ibex
اگست ۲۰۱۸ - دسمبر ۲۰۱۹ | Karachi, Pakistan

Responsibilities:
# Meetings with Development Team to deliver project on required timeline according to scope and
Objectives
# Interaction with clients to review the project progress according to the phases/Sprints.
# Check and updates client’s project Documentation and report
# Tracking of project activities and tasks according to the client’s needs
# Assisted Director IT to update project Management task and meetings
# Acted as Project Lead to Check and Monitor the IT Projects and Client’s ERP/MIS systems
# Agile and Scrum Methodologies
# SDLC Implementation
# Supported system developers by creating system models, diagrams, and charts(MS Visio and MS
Excel)
# Gathered requirements and performed gap analysis through design workshops with users.
# Test and make proper UAT documentation of new clients software
# Provided day to day technical support and project training to clients

کمپنی کا لوگو
Project Lead/System Analyst
IBEX Global
اگست ۲۰۱۸ - دسمبر ۲۰۱۹ | Karachi, Pakistan


I was responsible to manage the Project documentation, presentation and Data Analysis of world bank funded Project.
Conduct meetings with Technical team to deliver project on required timeline, according to the Scope & Objectives.
Interaction with client to review the Project Progress according to the Phases.
Check and update clients Project Documentation and reports.
Tracking of Project Activities and Tasks according to the clients̢۪ needs.
Assist Director IT to update project management tasks & Meetings.
Check and Analyze Govt. Tenders & RFPs
Data Analysis of Client reports according to the monthly KPIs and Deadlines.
Check and Monitor the current IT Projects & Client̢۪s ERP/MIS systems
Requirement gathering from client and convert it for Technical Team.
Test and make proper UAT documentation of new client̢۪s software̢۪s.
SDLC Implementation
Provide day to day technical support and Project Training to client.
CRM /Application support and Management.

کمپنی کا لوگو
IT Operation Executive
protege global
مئی ۲۰۱۸ - اگست ۲۰۱۸ | Karachi, Pakistan

# Defined strategic goals and worked with teams, departments, technology and processes to align
systems to targets.
# Applied excellent problem-solving, process development and strategic implementation skills to lead
and support all areas of IT
operations.
# Supported office IT Infrastructure, Sever Installation, Monitoring System and Network Support.

کمپنی کا لوگو
IT Operations Executive
Protege Global
مئی ۲۰۱۸ - اگست ۲۰۱۸ | Karachi, Pakistan

I was responsible to manage the Infrastructure at the floor, Monitoring on Zentyal server, Manage the ISP gateways & LAN, creates new ID’s on sever, Installation of software's on PC’s and server.

کمپنی کا لوگو
Resident Engineer
Ora-Tech Systems Pvt Ltd
جون ۲۰۱۷ - اگست ۲۰۱۷ | Karachi, Pakistan

کمپنی کا لوگو
Resident Engineer
Pakistan State Oil Company Ltd
جون ۲۰۱۷ - اگست ۲۰۱۷ | Karachi, Pakistan

I was responsible to manage software & hardware of PSO, Domain Configuration, Network printer installation & Inventory Management.

کمپنی کا لوگو
IT Assistant
Recognized Vocational Training Institute
دسمبر ۲۰۱۳ - جنوری ۲۰۱۵ | Larkana, Pakistan

I was Responsible to manage computer in labs, installation & configuration, & Office work

تعلیم

Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST) Karachi
ماسٹرز, ماسٹرز ان سائنس, ‎
Project Management
2023
Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST)
بیچلرز, بیچلرز ان سائنس, Computer Sceince‎
Computer Science
CGPA 3.2/4
2018

پیشہ ورانہ مہارتیں

متوسط Advance Planning
متوسط Agile
ماہر Agile Application Development
متوسط Agile Modeling
ماہر Agile Project Management
متوسط Agile Waterfall Methodologies
متوسط Analysis Services
متوسط Analytical Skills
متوسط Applications Software Development
متوسط Architectural Project Management
ماہر Atlassian
متوسط Atlassian Jira
متوسط Businedd Development
متوسط Business Intelligence
متوسط Certified Scrum Master CSM
ابتدائی cisco packet tracer
متوسط Click up
متوسط ClickUp
ماہر Client Coordination
ماہر Client Demo
ماہر Client Handling
ماہر Client Relations Management
ماہر Client Relationship
ابتدائی Computer Systems Analysis
ماہر Conservation Awareness
ماہر CRM)
ماہر Customer Management Skills
ماہر Data Management
ماہر data tracking
ماہر Delivery Of Projects
ماہر Digital Project Management
ماہر Documentation
ماہر Email List Management
ماہر End to End Sales
ماہر End To End Project Management
ماہر Enterprise Application Support ERP
ماہر Escalation Process
ماہر Feedback Management
ماہر Financial and Budgeting Skills
متوسط Financial Services
متوسط GNS3
ماہر Information Systems Project Management
ماہر IT knowledge
متوسط jira
متوسط JIRA Command
متوسط Kanban
ماہر Lab Knowldge
متوسط Linux
ماہر Management Tools
متوسط Microsoft Power BI

زبانیں

ماہر انگریزی