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خلاصہ
Nexlinx
Working as a Network / Support Engineer since March 2018.
Design and implementation L2/L3 (EoIP,IP-IP) VPN for Customers on MicroTik Router Board
Pro-active monitoring, Identify, diagnose and resolve network problems
To identify/troubleshoot issues occurred in Network on any platform and then escalate towards relevant teams i.e datacom/OFC and DVB team
Entreating clients issue regarding route optimization on specific international destinations on which clients faces issue and then coordinate with upstream providers i.e TW1 or PIE ad get that resolved.
Coordinating with Upstream provider regarding any service degradation if persist in network.
ManagingPacket Shaper for upgrading/downgrading/segregating bandwidth
Active network monitoring through various NMS tools like VNC ,PRTG, Advance Host Monitor.
Handlingcases/ client quires using ticketing system
SUMMIT BANK
2.4 year experience as a Network/ System Support Engineer since July 30, 2016 to January 31, 2018
An integral member of Support Team to Manage LAN Environment with Cisco devices.
Arrange Whole I.T setup in new branches including Local Area Network, Operating System, and provide all level of support
to the end users.
Installing system software like SUSE Linux and window
Environment Troubleshooting Networks & Banking system application
تجربہ
Network support engineer
Design and implementation L2/L3 (EoIP,IP-IP, IPSec) VPN for Customers on MicroTik .
Pro-active monitoring, Identify, diagnose and resolve network problems
To provided technical support to customer regarding internet issue,VPN issues regarding e-mail i.e sending/receiving issues
ManagingPacket Shaper and other QoS devices for upgrading/downgrading/segregating bandwidth
Active network monitoring through various NMS tools like VNC, PRTG, Advance Host Monitor and etc.
Handlingcases/ client quires using ticketing system
Configuring & ManagingClients on Switched Network
System support engineer
An integral member of Support Team to Manage LAN/WAN Environment, With Cisco switches and routers.
Arrange Whole I.T setup in new branches including Local Area Network,
Wide Area network, Operating System, and provide all level of support
to the end users.
Installing and configuring system software like SUSE Linux and window
Environment Troubleshooting Networks & Banking system application
Customer Service Executive
Initial toubleshooting of the link and esclate the link issue complaint to the relivent department.
