خلاصہ

Worked as an assistant accountant in sindhu Cotton industry. Furthermore, in BPO industry worked as a corporate trainer and currently working as an operations supervisor.

پراجیکٹس

BSD Operations - Reorg project Mobilink
Mobilink History's Greatest Project In Business Solutions Division And Delt With Corporate Accounts

تجربہ

کمپنی کا لوگو
Operations Floor Supervisor
Ibex Global
جنوری ۲۰۲۲ - موجودہ | Lahore, Pakistan

Operations floor Supervisor n Western Union international campaign.

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Operations Floor Supervisor
The Resource Group
فروری ۲۰۱۸ - موجودہ | Lahore, Pakistan

Hereby as a Backend department of jazzcash waseela bank Helpline operations supervisor, managing all in bond and outbond queue and projecting, reporting and analysis of overall operational requirements from our client and Establishment of correspondence with different internal and external departments along with making follow up with sensitive concerns

کمپنی کا لوگو
SOP formulation
The Resource Group
دسمبر ۲۰۱۵ - موجودہ | Lahore, Pakistan

For the whole helpline related different Mobilink Service provider segments, propounded a complete SOP being followed in helpline operations in 111 and JazzCash Waseela bank operations

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Operations Supervisor
Trg - The Resource Group
دسمبر ۲۰۱۵ - موجودہ | Lahore, Pakistan

I am working as an operations supervisor and manage employees at workplace over helpline services.

کمپنی کا لوگو
Operations Supervisor
Mobilink
اپریل ۲۰۱۴ - فروری ۲۰۱۸ | Lahore, Pakistan

Train lead and manage all operations of a team comprising of 20 employees

کمپنی کا لوگو
Operations Floor Supervisor
Waseela Bank Helpline Jazzcash
فروری ۲۰۱۷ - ستمبر ۲۰۱۷ | Lahore, Pakistan

Leading a whole floor and managing operations and escalating different issues to specific department

تعلیم

2732
ایم فل, M. Com/M. Phil‎
Accounts
مکمل
2015

پیشہ ورانہ مہارتیں

متوسط 360 Recruitment
ماہر Admin Task Planning
ماہر Agent Recruitment
ماہر Communications Development
ابتدائی Compensation and Wage Structure
ماہر Configuration Switches
ابتدائی Corporate Accounting
ماہر Corporate trainer
ماہر Customized Adaptation
ماہر Ecellent Communication Skills
ابتدائی Employment Law
ماہر End To End Recruitment Skills
متوسط Event Driven Programming
ماہر Global Talent Acquisition
ماہر Handling Assignments
ماہر HR Employees Relation
ماہر HR Operations Handling
ماہر Human Communication
ماہر Human Resources
ماہر Human Resources Management
ماہر MIT Knowledge
ماہر Negotiation Skill
متوسط Organization Skills
متوسط Payroll Management
متوسط Performance Management
ابتدائی Processes Knowledge
ابتدائی Quick Book For Accounting
ماہر Record Keeping1
ماہر Recruitment Process Management
متوسط Reservation Command
متوسط SPSS
ماہر Troubleshooting Skills

زبانیں

ماہر اردو
ماہر انگریزی