Broad knowledge of HRM. Effective at building relationships at all levels within organization and can resolve communication issues and motivate individuals. I consider myself a good team player with a proactive approach, always determined to learn and come up with out-of-the-box solutions.
Training & Development
- Initiate TNA (training need analysis) process by Identify and assess future and current training needs through annual appraisal and consultation with managers.
- Develop training plan with budgeting for head office and retail staff as per business needs.
- Conduct trainings on all HR processes, retail soft skills and MS Dynamics AX implementation
- Organize trainings in coordination with retail trainer and external trainers.
- Developed content on technical and soft skills for retail staff.
- Develop e-learning program with the name of “Avid Learner” and initiate Learning Management System (LMS) to track learning progress.
Talent Management
- Initiate the process and finalize workforce plan for a year in coordination with managers.
- Manage hiring of head office and retail staff through telephonic interviews and one-on-one competency based interviews.
- Designed orientation plan for head office employees and supervise to ensure its implementation.
- Supervise and coordinate the performance management process from objective settings to mid-year review to final appraisals.
- Ensure PIP (Performance Improvement Plan) and PDP (Personal Development Plan) is developed for employees highlighted through appraisal process or as and when needed.
Organizational Development
- Developed and Maintain HR Policy Manual as per the company requirement by doing research on best practices of the industry.
- Research for new policies and practices in the industry to fulfil company requirements.
- Developed employee handbook “Starters’ Guide” as part of welcome kit.
- Perform Job Analysis of employees to document Job descriptions.
- Designed questionnaire for 360 Degree feedback and researched for zero cost system to conduct the same.
- Worked on Variable Pay Plan for proposal to management.
- Designed Succession Planning formats and highlighted critical positions for succession.
- Part of ERP team for MS Dynamics AX HR Module implementation to identify g
- Promoted to Senior Executive Officer in Jan-2014, but got the opportunity through internal hiring process within the department as Assistant Manager. I got promoted to this position in Feb-2014.
- Manage Payroll of 600+ employees in Excel Based HRIS.
- Ensure timely probationary appraisal process.
- Ensure enrollment of Health and Life Takaful and review other Takaful company’s proposal for better benefits and services.
- Supervise attendance through Time Information System.
- Verify OPDs and ensure disbursement of OPD as per limits.
- Ensure issuance of Confirmation, Promotion, Increment and other letters.
- Maintain, analyze and record annual performance appraisal data.
- Record loans/advances in HRIS and process deductions in payroll as per policy.
- Prepare monthly reports like HR Dashboard, and other as per Head of HR requirement.
- Prepare full & final settlement of separated employees.
- Manage EOBI/SESSI/PESSI payments.
- Support Manager Learning & OD in review of HR policies.
- Part of ERP team for implementing MS Dynamics AX HR Module.