Solutions-driven Business Analyst/Project Coordinator with experience leading cross-functional teams in the development, documentation, and delivery of process innovations driving the attainment of business goals. Experience in working in Waterfall methodology and have got exposure to Agile methodologies also. Seek opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.
Understand the customer base and their requirements and design relevant solutions.
Working with the sales team for proposals.
Assist sales teams in realizing pipeline opportunities through the creation of solution proposals.
Working with the marketing team to design and enhance product portfolios for clients.
Understand available products and services and how they are combined to address customer requirements.
Working with Product team to develop and enhance the current and future products.
Keeping abreast of market trends and product & competitor landscapes
Delivering presentations and demonstrations to prospective and current clients.
Implement new ways of working, improve internal processes.
Provide internal sparring, help review outputs and provide a fresh perspective
Assist developing product sales strategies for individual prospects
Provide input to new product development
Product portfolio includes Customer Experience Platform (in-house developed Unison Ace - CRM), banking related products such as Digital Banking & Digital Onboarding (Mobile and Internet Banking, Middleware (Rendezvous), Monitoring & Switching Solution (Vision), Bill Payment Solution (eBPS), SMS Banking including WhatsApp, Loyalty Management Solution etc.
Requirements Gathering & Analysis.
Working with the sales team for Request for proposal.
Translating and simplifying requirements of the clients
Making detailed Scope of work for projects, Gantt chart, user stories, functional and design specification documents, etc.
Requirements Gathering & Analysis.
Working with the sales team for Request for Proposal.
Translating and simplifying requirements of the clients
Making detailed Scope of work for projects, Gantt chart, user stories, functional and design specification documents, etc.
Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
Assess project risks and issues and provide solutions where applicable.
Organizing, attending, and participating in stakeholder meetings.
Ensuring project deadlines are met.
Determining project changes.
Providing administrative support as needed.
Determining the need for and impact of changes in the scope of the project and makes the recommendation based on determinations.
Gaining concurrence, approval, and consensus from stakeholders regarding the various project aspects adjusts accordingly.
Organizing the project team members to ensure communication and understanding of deadlines, assignments, and objectives.
Managing costs, schedules, and quality by overseeing project deliverables.
Identifying the need for changes and revises within established guidelines/policies as appropriate.
Performing ongoing review of project status, identifying project risks.
• Requirements Gathering & Analysis.
• Working with pre-sales for proposal.
• Making detailed SOW of projects, Gantt chart, functional and design specification documents etc.
• Responsible for identifying, evaluating, and recommending potential solution options.
• Meeting the timeline of the projects.
• Provided timely project status updates to the Project Manager.
• Provides technical support to project team members.
• Co-coordinating with the international client for Scope of work and projects.
• Performing QA on various web and mobile app.
• Perform system unit
• Acceptance , Regression
• Load and functional/performance testing on dozens of applications using Manual testing.