10+ years of experience in Banking and Financial domains especially in IT & E-Commerce Acquiring
• Excellent knowledge of e-Commerce Payment Gateways such as Etisalat Payment gateway
•Integration of websites with Etisalat-E-Commerce Payment Gateway to provide facility of online Secure payments through VISA / MASTER Card.
• Exploring the ECommerce industry with 100+ top Internet Merchants in Pakistan.
• Providing Internet Payment Gateway (VISA/ MASTERCARD) facility to get the payments direct in to merchant account through their website/App.
• Support merchant`s developer to complete the integration with website before deadline.
• Managing good relationship with the customers to improve business.
• Sales and after-sales support of Internet Merchant Acquiring.
• monitoring the complete life cycle of Internet Payment Gateway.
• Quality Assurance of payment gateway with the internal flow of merchant website.
• Black Box testing & UAT.
• Communicate with Merchants, developers and Vendor(Etisalat) to get things done.
• Extract & analyze merchants volume
Integration Support Officer
(United Bank Limited) Internet merchant acquiring team.
Currently working on E-Commerce Project as Integration Support Officer for Internet merchant acquiring. Have successfully integrated 15 merchants
Integration of websites with Etisalat Payment Gateway to provide facility of online payments through VISA / MASTER CARD.
Complete testing of websites with dummy data.
Manage overall activity of website integration with Bank, Client and Etisalat.
Complete the project within given timeline, Coordinate with Developers and suggest them the possible solution to resolve Errors/Bugs.
Coordination with merchant and Developer for Demo Testing Production Testing and Live testing
Coordination with Etisalat team in UAE for technical Error during the testing of merchant website to redirect Etisalat Payment gateway page.
Coordination with merchant technical, and finance teams, Etisalat UAE team (Payment Gateway), internal teams business, IT etc.
Create Work Order of Merchants and send to Etisalat for provision
Resolve merchant Query regarding Payment Portal Error