Results-driven professional with a progressive ten-year career in monitoring and evaluation (M&E) and information technology. Repeated success in directing M&E projects from inception to execution, strategically allocating resources and delegating tasks to ensure on-time, on-budget delivery. Expertise in managing technical support operations and troubleshooting to identify root causes and prevent recurrence, combined with a deep understanding of M&E frameworks and methodologies.
Proficient in developing and implementing management information systems that enhance project performance monitoring, data quality, and security. Experienced in overseeing the creation and dissemination of M&E-related materials, including data collection tools, training content, and quality benchmarks. Strong track record in coordinating with cross-functional teams, stakeholders, and donors to establish and manage partnerships, ensuring effective execution of on-ground activities at district and community levels. Adept at strategic planning, resource allocation, and leading teams to achieve organizational goals.
Project Management: Lead the development, maintenance, and execution of project schedules, timelines, and work plans, ensuring alignment with organizational objectives and strategic priorities. Coordinate and oversee all project activities, addressing and resolving issues to maintain smooth operations. Escalate critical matters to the line manager as necessary.
Resource Allocation & Monitoring: Identify and allocate essential resources, including personnel, equipment, and materials, to optimize project performance. Monitor resource utilization and make adjustments as needed to ensure efficiency and cost-effectiveness.
Data Management & Quality Assurance: Coordinate the collection, compilation, and analysis of program data, ensuring the maintenance of accurate and up-to-date records and databases. Conduct regular data audits and validation exercises to maintain data quality and integrity. Collaborate with the IT department to safeguard data security.
Stakeholder Coordination: Liaise and coordinate with government agencies, donors, and partners to align program activities with stakeholder expectations. Establish and manage partnerships to support the effective implementation of on-ground activities.
Monitoring, Evaluation, and Learning (MEL): Ensure compliance with MEL standards and guidelines, supporting the development and implementation of MEL frameworks for various programs. Assist in developing result matrices, log frames, and other MEL tools. Conduct regular reviews of MEL processes, recommending and implementing improvements.
Field Visits & Quality Assurance: Conduct field visits to project sites to ensure adherence to quality standards and provide feedback for continuous improvement. Monitor and oversee all district and community-level activities to ensure they align with project goals.
Training & Capacity Building: Assist the line manager in training staff and partners on MEL methodologies and tools, enhancing their capacity to deliver on program objectives. Lead the development of various M&E-related materials, including training content, data collection tools, and quality benchmarks.
Reporting & Documentation: Maintain comprehensive project documentation, including project plans, status reports, training reports, and correspondence. Ensure the timely and accurate reporting of project progress to management and stakeholders, preparing annual and donor reports in accordance with guidelines.
Risk Management: Perform risk management to minimize project risks, proactively addressing potential issues before they escalate. Maintain a comprehensive risk register and update it regularly to reflect the current risk landscape.
Additional Responsibilities: Perform any other duties assigned by the line manager to support the effective implementation of program activities. Participate in joint consultative sessions and MEL-related meetings, contributing to strategic decision-making processes.
COVID-19 Data Management: Oversaw the management of COVID-19 data for the Federal Capital, ensuring accurate and timely data collection, cleaning, and storage. Maintained comprehensive databases for COVID-19 and Severe Acute Respiratory Infection (SARI) data, ensuring easy access and reliable indexing.
Technical Support & Quality Assurance: Provided technical data support to the District Health Office and Commissioner Office, ensuring the quality and integrity of data through regular edits and cleaning processes. Conducted data audits to verify accuracy and consistency, addressing any discrepancies promptly.
Data Analysis & Reporting: Conducted statistical analysis of SARI, Influenza-like Illness (ILI), and COVID-19 data, interpreting results to generate actionable recommendations. Prepared daily and weekly epidemiological reports, including graphs, tables, and summaries, for dissemination at the federal level.
Stakeholder Collaboration: Collaborated with the provincial WHO team to perform additional data extraction and statistical analyses as needed, contributing to broader public health strategies and interventions.
Training & Capacity Building: Supported briefing and training initiatives for surveillance teams within the province, enhancing their capacity to manage and utilize epidemiological data effectively.
Additional Responsibilities: Performed other data-related tasks as required by the provincial WHO team, contributing to the ongoing monitoring and evaluation of COVID-19 trends and responses.
Project Implementation & Data Management: Led the implementation of projects and programs on the COMET (IRC data platform) system in alignment with approved plans, incorporating technical inputs from the COMET support team. Ensured all project teams utilized the COMET platform as the primary system for compiling and analyzing indicator data, enhancing data consistency and accessibility.
Data Modeling & System Configuration: Proposed and refined data models for various projects, collaborating with the COMET technical unit to review and finalize new configurations. Coordinated with the technical team to implement projects on the live COMET instance, ensuring smooth transitions and providing ongoing system maintenance.
Dynamic Dashboards & Technical Assistance: Assisted project teams in creating dynamic dashboards for real-time data analysis, improving decision-making processes. Provided technical support to the COMET team in developing user-friendly extensions tailored to country-specific requirements, enhancing the platform's functionality.
Project Alignment & Training: Finalized checklists to ensure that projects were aligned with the COMET system during the proposal development stages. Supported the planning and delivery of training, workshops, and other capacity-building interventions for COMET users, organizing and conducting training sessions (both online and offline) to ensure efficient use of the COMET system.
Collaboration & Troubleshooting: Worked closely with the MEAL team to ensure project staff understood data requirements, data-gathering methods, and reporting formats. Troubleshot and resolved day-to-day technical issues with the COMET platform, ensuring uninterrupted data operations.
Key Achievements:
Successfully launched the COMET platform in Pakistan, centralizing data management.
Migrated historical IRC data from multiple sources to the COMET platform.
Conducted analysis on the BDRP baseline survey and configured project indicators on COMET.
Developed an output tracker for the RELIEF project, meeting donor-specific requirements.
Leadership & Management: Provided overall leadership and management of the Health Information System (HIS) unit, ensuring the efficient operation of the system and the effective use of health data for decision-making. Supervised the HIS team, enhancing their efficiency, effectiveness, and reliability in supporting decision-making protocols.
Data Analysis & Integrity: Reviewed and analyzed collected data, transforming it into actionable information aligned with key health indicators. Ensured the integrity and security of health data, implementing rigorous data management practices to maintain high-quality standards.
Reporting & Coordination: Supported the preparation of monthly data reports, contributing valuable insights to inform health program strategies. Coordinated with partner organizations and health departments (DoH, PPHI, PWD) to align HIS activities with broader health initiatives.
Supply Chain Management: Oversaw the distribution of project-related medicines, commodities, supplies, and equipment to health facilities, ensuring that resources were allocated efficiently and effectively to support project goals.
COMET Focal Point: Served as the country’s focal point for the COMET platform, responsible for programming, configuring, and troubleshooting the system. Provided comprehensive technical support to the COMET technical team, facilitating the successful implementation of COMET in Pakistan.
Training & Capacity Building: Conducted all data and COMET training sessions for staff, enhancing their capacity to use the platform effectively. Provided ongoing technical support to ensure the sustained use and optimization of COMET across health projects.
Data Collection & Management: Collected data from health facilities and community mobilization units in district Nowshera using developed tools. Maintained comprehensive databases tracking health facility performance, awareness sessions, training activities, and stakeholder engagement.
Supervision & Quality Assurance: Supervised the data collection process, ensuring regular and accurate data entry. Reviewed and refined data collection and verification processes to capture all necessary data elements, ensuring alignment with DHIS tools and standards.
Data Compilation & Reporting: Compiled data in a timely manner to meet reporting deadlines, ensuring accuracy and authentication. Analyzed data to graphically present utilization trends based on health indicators, providing insights for program improvement.
Training & Capacity Building: Conducted and participated in various training sessions to enhance the capacity of health staff. Provided ongoing support and guidance to ensure effective data management and utilization across health facilities.
Monitoring & Stakeholder Coordination: Conducted monitoring visits to health facilities where IRC health staff were deployed, ensuring adherence to program standards. Coordinated closely with stakeholders to identify information requirements and support their activities, fostering collaboration and data-driven decision-making.
Supply Chain Management: Managed the distribution of project-related medicines, commodities, supplies, and equipment to supported health facilities, ensuring resources were allocated efficiently.
Key Achievements:
Developed two new tools to enhance the Health Information System (HIS).
Modified the existing HIS database to align with current health indicators, improving data relevance and accuracy.
Data Collection & Entry: Collected data from field staff and entered it into the database according to specified indicators, ensuring accuracy and completeness.
Report Generation & Analysis: Generated weekly and monthly reports, both statistical and graphical, to provide insights into program performance. Analyzed data to create output tables and sheets, identifying major areas for improvement and necessary rectifications.
Database Management: Modified existing databases and managed updates to align with system and program requirements. Performed routine database maintenance tasks, including backups, restores, and tuning, to ensure data integrity and optimal performance.
Staff Training & Support: Trained data entry staff and other database users, providing guidance on best practices and system use. Conducted data reviews and follow-ups with field staff to ensure data accuracy and address any issues.
Project Collaboration: Worked as part of a project team on project assessments and surveys, contributing to data collection and analysis efforts to support project goals.
Key Project:
Developed an M&E tool for the M&E Unit, enhancing the unit's ability to track and evaluate program performance effectively.
LAN & Network Management: Administered and managed the local area network (LAN) in accordance with headquarters standards. Oversaw the implementation of network protocols, ensuring the smooth and secure operation of office networks. Took proactive measures to protect networks and workstations from viruses and other security threats.
IT Support & Troubleshooting: Provided day-to-day IT support to users, resolving hardware and software issues promptly. Managed the installation and servicing of hardware, ensuring all equipment was functioning efficiently. Facilitated system networks and user support as per organizational policies.
Documentation & Compliance: Maintained comprehensive IT-related documentation for all devices and their configurations. Ensured compliance with hardware and software license agreements for all systems and networks. Implemented precautions to safeguard data integrity and prevent corruption or hardware damage.
Data Security & Backup: Ensured the timely execution of Windows and network security updates, as well as antivirus updates. Managed monthly data backups, maintaining the confidentiality of individual data. Tracked and documented all equipment sent for repairs or service.
Field Support & Project Management: Conducted regular visits to field offices to troubleshoot IT issues and manage data backups. Successfully extended and upgraded the IRC’s local area network, designed and organized a mixed LAN with approximately 50 clients on a Windows XP platform, and deployed an ISA Server 2006.
Network Establishment & Maintenance: Established a Windows-based network for both the main office and field offices, ensuring reliable connectivity and efficient operation. Managed ongoing network maintenance and troubleshooting to address any issues promptly.
Server Configuration & Webmail Management: Configured the organization’s internet server and managed the official webmail system, ensuring seamless communication and secure email operations across the organization.
Technical Advisory & Equipment Management: Provided technical advice on the purchase of computer and network accessories, ensuring that all IT acquisitions met organizational needs. Maintained all IT equipment and accessories, ensuring optimal performance and longevity.
Security & Recovery Procedures: Implemented robust security measures and recovery procedures within the established network setup, safeguarding organizational data and ensuring business continuity.
Equipment Inspection & Staff Training: Conducted technical inspections and maintained an inventory of purchased equipment, ensuring compliance with organizational standards. Trained staff on IT systems and best practices, enhancing their technical proficiency.
Key Projects:
Successfully extended and upgraded the NRC’s local area network, improving connectivity and network performance.
Implemented NRC’s official webmail system, streamlining communication across the organization.
Network Establishment & Maintenance: Established and maintained a local area network (LAN) at the Provost Office and Computer Center, ensuring reliable connectivity and efficient network operations. Managed ongoing network maintenance and troubleshooting to resolve any technical issues.
Server Configuration & Database Management: Configured the Web server, File server, and authentication server to support institutional operations. Updated and maintained the database system for users of the Computer Center and hostels, ensuring data integrity and accessibility.
Technical Advisory & Equipment Maintenance: Provided expert technical advice on the procurement of computer and network accessories, ensuring that all acquisitions met the university's requirements. Maintained all IT equipment and accessories, ensuring their optimal performance and longevity.
Security Implementation & Equipment Inspection: Implemented robust security procedures to protect the established network setup, safeguarding institutional data and resources. Conducted technical inspections of purchased equipment to ensure compliance with organizational standards.
Staff Training & Development: Trained newly hired IT staff and other personnel, enhancing their technical skills and ensuring they were equipped to support network operations effectively.
Key Projects:
Successfully developed and deployed the ID Card Database System using Oracle 8i, streamlining identification processes.
Designed, developed, and deployed the Hostel Information & Management System in Oracle 8i, improving hostel management efficiency.
Designed, established, and organized a network of approximately 80 clients running on the Windows XP platform.
Led the extension and upgrade of the Computer Center Network, enhancing its capacity and performance.