Problem Solving Skills
Good Listener
Tour Planning & Organizing
Personal Relations & Support
Excellent Interpersonal Skills
Team Player
Kinship Qualities
Argumentative & Logical Mindedness
CORE COMPETENCIES
Remarkable ability to work under pressure and to effectively manage and motivate a team.
Willing to handle new task and adapt to changing demands and conditions.
Proven liaison and negotiation skills.
Self-motivated, with an ability to set effective priorities and implement decisions to achieve immediate and long term goals and meet operational deadlines.
Capable of organizing projects from initiation through completion; adept at troubleshooting and resolving problems.
Ability to diplomatically resolve complaints and defuse tension, to ensure good cooperative environment. Effective at collaborating with others to achieve established goals.
Highly motivated towards challenging work as an individual and in a team.
Great team player with great innovation and energy and desire to drive others.
Confident team worker and leader with ability to motivate and inspire others.
Produce business from existing and new customers as per assigned target; individually and team.
•Keep association with post paid sales for finalizing solutions in accordance with Marketing.
•Follow-up critical service issue.
•Keep strong management nerves for issue resolution with relevant teams for ensuring efficiency.
•Ensure real sales, revenue and retention as per assigned target.
•Maintain regular follow-ups with customers regarding to sales, revenue and invoice clearance.
•Coordinate with billing and receivables department to resolve billing related issues.
•Analyze competitors and their offerings.
•Renew / amend contracts and handle sign-offs.