خلاصہ

Target-driven professional equipped with a Master of Science in operations and the capability to develop and implement an innovative approach to new challenges with a positive attitude. In-depth knowledge in operations, marketing, and customer service management. Adept at managing and streamlining business operations in line with strategic requirements to ensure seamless and efficient workflow. Expert in applying collaboration and inclusion in order to accelerate delivery of services in an accurate and timely manner. Key strengths lie in creating value, understanding potential audiences, relationship building, acquiring new customers, and attaining market share.

پراجیکٹس

Environmental Strategy
Environmental Strategy For Gaining Competitiveness
Environmental Strategy For Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
مزید دیکھیے

تجربہ

کمپنی کا لوگو
Senior Executive Marketing & Operations
Skincare Cosmetics
نومبر ۲۰۲۰ - فروری ۲۰۲۲ | Glasgow, United Kingdom

کمپنی کا لوگو
Marketing Executive
DJ Papar & Snacks
جون ۲۰۱۸ - اپریل ۲۰۲۰ | Lahore, Pakistan

Responding to customer queries in a timely and accurate way, via phone, email or chat.
Assisting with answering the phone and interacting with sales representatives.
Confirming customer orders, weekly price changes, and other revisions.
Updating internal database with information about technical issues and useful discussions with customers.
Monitoring customer complaints on social media and reaching out to provide assistance.
Following up with customers to ensure their technical issues are resolved.
Gathering customer feedback and share with Sales and Marketing teams.
Maintaining professional standards in customer relationships.
Achieving and maintaining high levels of order accuracy.
Preparing reports, processing orders, and handling revisions.

کمپنی کا لوگو
Business Associate (Intern)
Obortunity Consulting Pvt Ltd
جنوری ۲۰۱۸ - اپریل ۲۰۱۸ | Lahore, Pakistan

Call, follow up and manage leads generated by the marketing
department.
Meeting new clients and presenting company’s portfolio
Develop daily, weekly and monthly reports.
Give a brief presentation to the new employee/intern about the
company and its strategies.
Discuss, guide and assist the marketing team in targeting the right
segments according to company's overall philosophy and direction

تعلیم

Glasgow Caledonian University
ماسٹرز, , MSc‎
Marketing Management
فی صد 51%
2022
University of South Asia
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
CGPA 2.7/4
2017
University of the Punjab
بیچلرز, , B.Com‎
Accounting & Finance
فی صد 46%
2013
Punjab Group of Colleges
انٹرمیڈیٹ / اے لیول, , I.C.S‎
Statistics
فی صد 42%
2008
the cambridge school
میٹرک / او لیول, , Matric in Computer Science‎
Computer Science
فی صد 40%
2006

پیشہ ورانہ مہارتیں

ماہر Analytical Skills
ماہر Conservation Awareness
ماہر Cooordination Skills
متوسط Executive Level Presentation Skills
متوسط Export Consignments Management
متوسط Full Command on Outlook and Excel
ماہر Good Typing Speed
ماہر Handling Assignments
ابتدائی Lead in
ماہر Operational Tasks Handling
ماہر Oral Communication Skills
ماہر Presentation Skills
متوسط Relations Management
متوسط Sales Presentation Skills
متوسط Social Advertising
ماہر Written Oral and Communication

زبانیں

ماہر انگریزی
ابتدائی چینی

Moin آپکے جاننے والے

Riffat Iqbal
Sante (Pvt.) Limited