Responsibilities:
i. Supervising a team of 03 HR Executives
ii. Managing Hardcore I.T talent acquisition
iii. Supervising all HR Operations like on-boarding, off-boarding, Life/Health Insurances, Time & Attendance, Leaves etc. etc.
iv. Looking after the bi-annual MBO based Performance management system.
v. Training & Development
vi. Organization culture through Employee engagements
vii. HR Policies
viii. Systems automation

Responsibilities :
 HR consultation in various HR areas like Recruitment, Performance, Operations, Payroll etc.
 Engaged in HR systems automation.
 HRM business processes analysis.
 Helping in HR data preparation, JDs data bank, leaves data, etc. to migrate to ERP.
 End user Trainings and user acceptance.

Responsibilities :
 Managing HR activities in the organization all over the country;
 System developments, Define and update HR Policies, SOPs and authority Workflows;
 Define job descriptions through HOD/Line Manager interviews and advises and/or gain input from online sources;
 Prepared JDs data bank.
 Keep track of employee’s remuneration, compensation & benefits and to do monthly region-wise and department wise analysis;
 Coordinating with all HODS’s in order to evaluate and clarify organizational and human capital needs to determine specific position responsibilities and requirements to lead to accurate candidate sourcing;
 Candidate evaluation and post interview recommendation to ensure consistent level of quality recruitment;
 Managing contracts and offer process through to candidate acceptance and completion; negotiates contracts and packages with candidates in consultation with Director HR;
 Performing difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures;
 Automation and integration of HR processes, (Time & Attendance). Working on online Leave Management System;
 Employee grievance handling;
 Maintaining record of all the hiring / firing in HRIS and maintain complete staff profile (working/closed);

As my role of Country Coordinator, my job was to support business and facilitate CRM Collections and Recovery departments in HR activities for about 800 permanent and contractual staff in 12 major cities of the country.
 Managing HR activities for CRM staff all over the country.
 To process hiring / firing of collections & recovery staff country-wide.
 Maintaining record of all the hiring / firing in HRIS and maintain complete staff profile.
 Compensation & Benefits management.
 Calculation of Incentives as per incentive plan for various buckets of Collections / Recovery staff on monthly basis.
 To do analysis in reviewing compensation & benefits (performance based incentive plans quarterly/annually).
 To do staff evaluations according to GSU criteria on monthly basis.
 Forecasting of capacity & infrastructure plan.
 Preparation of staff Head Count and Org Charts.
 Preparing Fuel and other Expenses MIS.
 Preparation of Attrition MIS.