Provide timely and responsive day to day support of users on the use of integrated ERP solution. Identify, recommend, implement, and support ERP solutions around inventory, purchasing, work order management, production scheduling, bill of materials and general accounting.
Manage the testing procedures for an administrative application implementation.
Keep tracking mechanism up to date to accurately reflect the status and its maintenance under given timelines.
Develop change management strategies to accomplish above tasks.
Maintaining existing software and hardware and upgrading any that have become obsolete.

Responsible for all facets of the network including design, implementation, administration and troubleshooting.


Installation of network & phone wiring, including Cisco switches and hubs as needed. Also responsible for plant access control system and video surveillance equipment.

Performedtroubleshooting of end user security, hardwareand software technologies.

Implemented and maintained the media infrastructure.

Evaluated, recommended, and installed computers, network hardware, peripheral equipment, and software.

Managed Cisco Switches and Routers for network operations, utilizing network monitoring tools to optimize network efficiency.

Conducted technical, operational and network maintenance training to all subordinates on the network operation procedures.

Implemented complex network design in small office setting ensuring secure use.

Responsible tor the installation. configuration and maintenance of all network infrastructure equipment such as Cisco routers and firewalls and Extreme switches, as well as physical/virtual Windows 2008 servers. Configured and installed an desktops, laptops and peripherals. Active Directory administration. Fibre channel administration. Administered and supported backup and recovery operations. Provided end user support.


Recommended modifications to improve speed of operations and system security measures.

Configured and managed AD, DHCP, DNS, Antivirus and backup servers in the corporate network.

Defined and implemented improved corporate policies regarding the location. safety and security of servers and equipment

Provided systems administration support for MS Server 2003, 2008 R2 systems including server and workstation upgrades. backup and disaster recovery monitoring. user account setup and security administration.

Responsible for CCTV monitoring and IP camera configuration With DVR (Digital video recorder) for video recording and sync With real IP to view from anywhere.

Monitored night-batch job process. documented errors. performed nightly backups and troubleshot issues.

Performed regular system backups and recovery procedures, Closely tOllowing SOPs to ensure system security.

Develop (MIS) to ensure effective flow of information.

Providing advice on selection and purchase of net.vork equipment

Ensure adequate central antivirus protection & solutions are majntained and updated.

Recognized tor teamwork. flexibility and work exceuence in providing IT support to staff and guests.