Dealing with Principle (Production & Quality Assurance Dept.)
Reporting technical issues of after sales
Nation wide recalls from launch to completion
Working on putting a new LOB on track along with its pricing, marketing & sales strategies.
Addition to new distributors, negotation & bringing business with healthy & fruitful relations with customers.
Dealing with government officials & departments.
Responsibilities
1. Customer satisfaction
2. Customer retention
3. Hitting sales targets.
Reporting after sales issues to production plant ( Toyota Motors Corporation Japan ) and other 5 locations and recalls nation wide ( Toyota & Lexus ) in coordination with quality assurance departments.