A results-driven industrial engineer with over 5 years of experience of project management in maintaining and optimizing the quality of business processes and developing sub-suppliers to attain the highest level of customer satisfaction. Committed to enhancing processes by identifying opportunities for improvement and efficiency. Actively seeking a challenging role to leverage my expertise and contribute to organizational growth.
• Perform risk assessment through FMEA, develop a risk matrix to identify the severity of the hazard and develop mitigation plan.
• Conducted the GAP analysis of the documentation and system reports and identified the opportunities to established the End-to-End Product Traceability. Develop Project Charter for the project, and lead the team along with the MIS and PMO Team.
• Responsible for developing continuous improvement and innovation to reduce the manufacturing cost of product through Kaizens, Lean Manufacturing tools meet the organization’s strategic goals.
• Nominated for H&M (Responsible Quality System- RQS) and Carrefour (Certified Quality Controller- CCQC), develop and ensure the manufacturing of product and process compliances as per protocols.
• Analyze the variation in the consumer feedbacks, production process through Statistical Process Control charts and Capability Analysis, Out Going Quality Level, and Incoming Inspection data and conduct root cause analysis through 8D analysis and A3 approach.
• Conduct Factory Audit to validate the adherence of SOPs and Manufacturing Control Plan.
• Work closely with the compliance and procurement team to audit and develop sub-suppliers.
• Develop Bi-Weekly and Monthly Performance Reports for the Management Review.
• Nominated as a quality developer for IKEA, responsible for the development of new products and ensuring that all the compliances are met through external testing.
• Analyze test reports and responsible for maintaining compliance for North American IKEA articles.
• Conduct Product Risk Assessment and develop corrective action for the critical process to mitigate the challenges during bulk production.
• Perform product inspections of new development and present to IKEA PNE for first batch inspections.
• Analyze the Quality KPIs and develop an improvement plan using the 8D tool.
• Conduct Audits according to IKEA GO-NOGO standards and ISO 9001 to ensure that all the best practices are followed.
• Developed Manufacturing Control Plan for all processes, restructured process flows, and revised SOPs, WI, and Quality Manual.
• Implemented the Lean Six Sigma DMAIC Methodology for Process Improvement and Root Cause Analysis.
• Established an SPC dashboard for Quality Assurance Internal KPIs & External KPIs monitoring.
• Provide training on Quality Management systems and Lean Tools. Conduct internal audits.
• Assist Managers during Quality and Social Audits conducted by Third-Party Auditors.
Represent Kam International in Right First Time Council developed by Walmart Pakistan.