Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
  Ensure the adequacy of sales-related equipment or material.
  Respond to complaints from customers and give after-sales support when requested.
  Store and sort financial and non-financial data in electronic form and present reports.
  Handle the processing of all orders with accuracy and timeliness.
  Inform clients of unforeseen delays or problems.
  Monitor the team’s progress, identify shortcomings and propose improvements.
 Assist in the preparation and organizing of promotional material or events Ensure adherence    to laws and policies.
  Oversaw the functions of the cash sales department along with providing departmental and systems training to all newly hired sales and associate admin employees.
  Acted as liaison between sales team and management to implement programs to drive the business forward, Performing administrative tasks as and when needed.
  Working in close conjunction with management to gain an accurate picture of the business in term of budgets and sales expectations.
  Responsible for collecting up-to-de information on the status of orders from various company branches and the number of sales attained.

Responsible for collecting up-to-de information on the status of orders from various company branches and the number of sales attained.

  Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfillment.
v  Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
v  Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management.
v  Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.
v  Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.
v  Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.
v  Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
v  Developing and presenting sales figures to senior sales team/management.
v  Generating supply and upgrade sales reports on a monthly basis.
v  Assigning sales targets and other such duties to the sales department.
Collaborating with the Logistics department to ensure well-timed deliveries

Accounts and finance

v  Ensure timely attendance of Distribution Staff
v  Ensure timely and 100 % operations
v  Ensure checking and signing of daily warehouse stock reconciliation report
v  Responsible for fortnightly physical stock reconciliation & directly responsible for stock shortage
v  Responsible for hiring/firing of human resource at the Distribution and proper backups.
v  Ensure proper coordination with company executives and staff.
v  Ensure proper route sales
v  Ensure periodical market visits
v  Ensure proper communication with all departments at head office level
v  Responsible for all vehicles in terms of keeping them roadworthy and cleanliness.
v  Responsible for fuel, repair and maintenance and all expenses related to vehicles and keep them under control.
v  Ensure presence of all vehicles at the warehouse premises at the end of the day
v  Ensure loading of vehicles for the next day in coordination with store keeper.
v  Responsible for meeting sales targets.
v  Responsible for overall expense of the Distribution and keep it to a minimum and under control.
v  Responsible for overall profitability of the Distribution, by maximizing sales and minimizing expenses.
v  Checking Stock (Filled, Empty, Shell, Pallets and daily sheets) in and out movement from the warehouse.
v  Supervision of shippers for detail verification and physical counting of stock at the time of stock receiving for any abnormality, damaged, short expiry.
v  §Ensure that shippers are issuing proper receiving for each stock issues and or received.
v  Physical counting weekly and reconciliation of empty with the systems (SMS and company).
v  Checking and ensuring that store stock loads out are prepared as per company SOP.
v  Checking and ensuring that separate gate passes are issued by the shipper and checked at gate by the security guard at gate for every stock moving out in third party vehicles.
v  Tally system stock movement (Purchase, sale & closing stock) by taking hard copies of system reports with the store keepers on daily basis.
v  Surprise physical 100% stock count at least twice a month to ensure no stock shortage.
v  Keep management informed of any discrepancy or anything out of ordinary that may transpire.
v  Responsible for claims against the companies and that they are timely adjusted.
v  Responsible for Good Warehouse Practices (GWP)
v  Responsible for Market Receivables and ensuring that they are kept at a minimum, as per directives of the Management.
v  Responsible for recovery of cash shortage from staff.
v  Responsible for providing Management with periodical reports as per practice and new reports as desired by Management from time to time, accurately.
v  Responsible to report to the Management of any out of the ordinary incident immediately.
v  Responsible to be abreast of the market conditions and competition and keep the Management informed about it.
v  Responsible for personal Hygiene/Discipline.
Any other assignment, assigned by Management, from time to time