خلاصہ

I was excited to see your opening for a new post and I hope to be invited for an interview.
My background includes always be a multi-tasking jobs in the same industry as serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the inventory controller / customer service desk for Telecommunication center, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.
Previously, I worked within two high-volume operation hospitality services for a major events management companies. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as inventory, billing disputes, service interruptions or cutoffs, arrangements for repair technician non-technical delays/no-shows and equipment malfunctions other related operational and hospitality services). I consistently met and fulfill high volume goals, handling a large volume of clients per day.
In addition to this experience, I gained considerable customer service skills during my employment hour
I also bring to the table strong computer proficiencies in MS Word, MS Excel and other computer skills. Please see the accompanying resume for details of my experience and education.
I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Thank you for your timeI look forward to learning more about this opportunity
Sincerely,
Syed Sohail Ahmed
Cell 92-333-2254028
Skype ssasohail
E-mail s.sohail.ahmedlive.com
LinkedIn Profile Link https//pk.linkedin.com/in/ssohailahmed

پراجیکٹس

Warehouse Managment

تجربہ

کمپنی کا لوگو
Section Officer-Goods's Receiving
Imtiaz Super market
فروری ۲۰۲۰ - موجودہ | Karachi, Pakistan

Maintaining the records of issue and receipt all goods.
Making demands of Goods according to Branch requirement.
Weekly/Monthly inventory audits barcode wise & articles wise & adjustments of the
finished goods.
Prepare timetables for all company vehicles to ensure swift and efficient delivery of goods in a timely manner to satisfy client requirements
Tracking Logistics Activities regarding stock receiving & Dispatches between warehouses and Branches
Maintain & manage the minimum inventory level & Aging of the finished goods
To keep in consideration the requirements of Branch/Outlets
Monitor and control the damage goods.
Control the receiving and dispatch of items from the warehouse against STR
Checking of the goods in comparison to gate passes.
Conduct surprise inventory audits as per HOD instructions.
Prepare dispatch report on weekly basis
Prepare shortage & excess report
Process customer orders to deliver required products.
Accurately record Vendor data in the system to track their order history and improve service performance.
Coordinate the vendor required for the delivery of goods such as drivers, laborers and vehicles to ensure efficient use of the resources available to meet the delivery requirements.
Process delivery paperwork to record it.
Monitor shipment details and client orders through to completion in order to ensure goods were delivered.Prepare timetables for all company vehicles to ensure swift and efficient delivery of goods in a timely manner to satisfy client requirements.
Process delivery paperwork to record it.
Monitor shipment details and client orders through to completion in order to ensure goods were delivered.
Assist clients with their queries and update them on the delivery status to meet customer expectations.
Record received damaged goods to take appropriate 
Assist clients with their queries and update them on the delivery status to meet customer expectations.
Record received damaged goods to take appropriate actions.

کمپنی کا لوگو
Security Officer-Lost Prevention
Chase Up
اگست ۲۰۱۷ - فروری ۲۰۲۰ | Karachi, Pakistan

Prepare shortage & excess report
Process Branhes orders to deliver required products.
Accurately record client data and branches requirements in the system to track their order history and improve service performance.
Coordinate the Branches required for the delivery of goods such as drivers, laborers and vehicles to ensure efficient use of the resources available to meet the delivery requirements.
Prepare timetables for all company vehicles to ensure swift and efficient delivery of goods in a timely manner to satisfy client requirements.
Process delivery paperwork to record it.
Monitor shipment details and client orders through to completion in order to ensure goods were delivered.
Assist Branches with their queries and update them on the delivery status to meet expectations.
Record received damaged goods to take appropriate actions.
Maintain & manage the minimum inventory level & Aging of the finished goods
To keep in consideration the requirements of Branches/Outlets
Monitor and control the damage goods.
Control the receiving and dispatch of items from the warehouse against STR
Checking of the goods in comparison to gate passes.
Conduct surprise inventory audits as per HOD instructions.
Tracking of Inbound/Outbound activities from the warehouses of the company
Weekly/Monthly inventory audits barcode wise & articles wise & adjustments of the
finished goods.

کمپنی کا لوگو
Business Promoter
Muller & Phipps Pakistan (Pvt) Limited
مارچ ۲۰۱۵ - دسمبر ۲۰۱٦ | Karachi, Pakistan

• Sales indoor Mobile phone handsets.
• Inventory control regarding mobile phones sets.
• Responsible for securing new customers, and maintaining and developing existing accounts.
• Meet and exceed target set in terms of contributing and generating revenue for the department.
• Conduct and report minimum number of sales leads set by the management and transform a minimum of those into revenue generating business.
• Maintain records of customer details / sales visits in the Orient. 
• Identify potential customers and register opportunities in Orient; relentlessly pursue realization of such opportunities leading to revenue for the company.
• Regularly visit existing accounts validating our service levels and develop new revenue streams.
• Negotiate with the accounts as per price guidelines given, looking to maximize profits.
• Follow up on customer communications in a timely and professional manner.
• Support Customer Service and work closely with Operations and Documentation on the execution of customer service contracts.
• Promote the services and products of all entities, and coordinate sales efforts with other department sales.
• Assimilate market information and take part in the overall business development through weekly / monthly sales meetings.
• Follow up with clients for outstanding supported by the Finance Controller.
• Identifying new sales leads
• Pitching services
• Maintaining fruitful relationships with existing customers, 
• Accomplishing targets etc.
• Create daily lead sources.
• Screen all leads for accreditation eligibility before contacting the business.
• Meet maximum outgoing Customer per day, to prospective accredited businesses within a designated market area.

کمپنی کا لوگو
Sr. Inventory Controller / SWAP Store Incharge (Telecommunication)
QMobile
اکتوبر ۲۰۱۳ - مارچ ۲۰۱۵ | Karachi, Pakistan

• Development of optimum demand and supply plans to control the timely procurement of all products consumed by the client's operations, ensuring high levels of inventory and service performance and cost effectiveness.
• Accountable for the flow of all client products from suppliers to the Distribution Center (DC), based on statistical and judgmental inputs that are reconciled with other Business Estimates, striving for continuous forecast on inventory control, storage & financing.
• Lead in driving consensus with Operations and Finance, balance the need of inventory holding against inventory cost; understand the impact of the planning on inventory commitments, service level and cost.
• Maintain close co-ordination and effective communication with supplier & customer.

• Pro-actively identify opportunities for cost savings and system benefits to the company.
• Support cross functional initiatives that improve the company’s service to the client.
• Be an efficient team player within the replenishment planning team following corporate strategy & processes.
• Support management with regular report creations & assist in achieving new system implementation deadlines.
• Adhere to customer’s inventory policies for all products.
• Maintain accuracy of the Items and Supplier

کمپنی کا لوگو
Senior Inventory Analyst
United Mobile
اپریل ۲۰۱۱ - اکتوبر ۲۰۱۳ | Karachi, Pakistan

Ensuring competent quality execution of all regular purchasing.
Maintaining complete updated purchasing records/data and pricing in the system
Preparing reports and summarizing data including sales report and book value.

Scheduling store visits and conduct competitor surveys

Executing and monitoring of all regular purchasing duties

Handling and monitoring claims to LAB and vendors for defects, shortages, and/or missing parts.

Supporting relevant departments with quotations for the purpose of tenders.

Monitoring and coordinating deliveries of items between suppliers to ensure that all items are delivered to the site/store on time.

 Negotiating for the best purchasing package (in terms of quality, price, term, delivery and service) with suppliers and sub-contractors assigned.



Ensure proper implementation of policies and procedures set for inventory transactions

 Manage the local inventory system by processing change of prices and change of season transactions into JDE, as well as exporting the related to the Point Of Sale (POS) in the shops

 Follow up on imported purchase orders and processes, ensure continuous system update with stock level and note discrepancies upon receipt of shipments

 Update uniform delivery to store employees and confirm/ validate sales figures in inventory data, as well as transfers between stores.

• Maintains inventory using inventory management software and prepares purchase requisitions for the placement of stock 
• Maintains stock levels and if needed, suggests substitutes available in the store 
• Oversees the delivery of items and coordinates special deliveries 
• Maintains equipment and instruments and ensures cleanliness of work areas.
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc).
• Receive feedback and monitor the quality of services provided.

تعلیم

University of Karachi
بیچلرز, , B.A‎
درجہ B+
2003

پیشہ ورانہ مہارتیں

ماہر =Sales
متوسط A B Testing
ماہر Accurate Record Keeping
متوسط Agile Leadership
ماہر AI Programs
ماہر Analytical Abilities
ماہر Analytical Skills
ماہر Analyze Market
ماہر Answering Inquiries
ماہر Apparel Sourcing
ماہر Asset Management
متوسط Aviation Regulation
ماہر B2B Manager
ماہر B2B Sales
ماہر Boutique Knowledge
ماہر Brand Awareness
متوسط Brand Development
متوسط Brand Performance Management
ماہر Build Strong Teams
ماہر Building Relationship
ماہر Bulk Stock Buying
ماہر Business Analytics
ماہر Business Development Process
متوسط Business Development Strategies
ماہر Business Dnvelopment Strategies
ماہر Business Letters
ماہر Business Strategy
متوسط Chemical Sales
ابتدائی Chemicals
ماہر Client Acquisition
ماہر Client Visits
ماہر Command on YouTube
ماہر Commercial Business Command
ماہر Computer Assistance
ماہر Configuring Software
ماہر Content Development
متوسط Content Writing
ماہر Convincing People
ماہر Cooordination Skills
ماہر Coordination of Projects
ماہر Coordination Skillss
ماہر Craft Command
متوسط Creative Merchandising
ماہر Customer Acquisition
ماہر Customer Follow up
ماہر Database Marketing
ماہر Demand Supply Planning
ماہر Development Development
ماہر Digital Marketing
ماہر Direct ales

زبانیں

ماہر اردو
ماہر انگریزی
متوسط عربی