خلاصہ

As a tactful, flexible, and creative learner with a strong focus on customer relationships, I am seeking a position where I can leverage my expertise to contribute to company growth. My eventual career goal is to attain a leadership role where I can develop and implement innovative strategies under a reputable brand, adding significant value to the organization.

پراجیکٹس

VISION ASSISTED (selective compliance articulated robotic arm) manipulator

تجربہ

کمپنی کا لوگو
Centralized Operations Officer
Bank AL Habib Limited
اکتوبر ۲۰۲۲ - موجودہ | Karachi, Pakistan

- Centralized Account Opening and Cheque Book operations
- Centralized Card Processing and Production
- Centralized Inward Clearing operations
- Centralized Archive Management
- Data Cleansing and Enrichment
- Digital Account Opening including RDA
- Nominated by the Department Head to Assist, Guide and to do testing with the several IT teams of the bank to successfully launched a new financial software for the department. A whole campaign is a part of Business Process Re-Engineering (BPR) which consist of three phases 1) Integration   2) Staging and Live Environment.

کمپنی کا لوگو
Branch Services Officer
MCB ISLAMIC BANK
اکتوبر ۲۰۱۹ - اکتوبر ۲۰۲۲ | Karachi, Pakistan

Worked as a Branch Services Officer in MCB Islamic Bank and performed all Branch Banking operations (BBO) activities as per regulatory requirements such as
Client Servicing: Provision of comprehensive assistance to clients encompassing account initiation, closures, and management, while also offering adept resolution to their inquiries and concerns, thereby fostering enduring client relationships.
Cash Flow Management: Diligent oversight of cash transactions, spanning deposits, withdrawals, and currency conversions, meticulously adhering to stringent security protocols and regulatory stipulations.
Cheque Processing: Methodical processing of cheques, encompassing meticulous verification of endorsements, fund sufficiency, and expeditious facilitation of cheque deposits and withdrawals.
Loan Facilitation: Assiduous evaluation of loan applications, meticulous verification of documentation, judicious conduct of credit assessments, and seamless orchestration of loan disbursement procedures.
Account Administration: Methodical monitoring of account activities, meticulous execution of account transfers, establishment of standing orders, and adept resolution of account-related queries and discrepancies.
Compliance and Regulatory Adherence: Unwavering commitment to regulatory compliance, encompassing rigorous adherence to banking regulations, meticulous KYC (Know Your Customer) procedures, and stringent anti-money laundering (AML) policies.
Sales Proficiency: Apt promotion of bank products and services to clients, encompassing loans, credit cards, insurance, and investment instruments, culminating in achievement of predetermined sales targets.
Reporting and Documentation: Punctilious maintenance of transactional records, adept compilation of daily reports, and meticulous documentation of client interactions and grievances, ensuring transparency and accountability.
Training and Development: Active participation in training sessions to remain abreast of evolving banking products, services, policies, and procedural enhancements, thereby fostering professional growth and mentoring junior staff members.
Branch Operations Oversight: Assiduous management of day-to-day operations, seamless coordination with diverse departments, and meticulous optimization of workflow within the branch to ensure operational efficiency.
Customer Relationship Cultivation: Cultivation and sustenance of enduring client relationships through personalized service delivery, adeptly addressing client needs, and exceeding expectations to engender unwavering client loyalty.
Issue Resolution: Expedient resolution of client complaints and grievances through adept mediation and conflict resolution strategies, reinforcing client confidence and fortifying the institution's reputation for exceptional service delivery.

کمپنی کا لوگو
Reliever Customer Services Officer
Bank Islami
مارچ ۲۰۱۹ - مئی ۲۰۱۹ | Karachi, Pakistan

1)Bank Islamic Pakistan Limited :- Worked as a Reliever Customer Services officer in Distribution Customer Service South region Shahra-e-Faisal Branch Karachi.

• Customer Dealing
• Cash Handling
• Cash Balancing
• Sorting and UN-Sorting of Cash
• Che-ques Clearance
• ATM / Che-ques Book Activation
• One Touch Banking
• Cash Deposit Internal / Online Cash Deposit
• Accounts Activation
• Accounts Making
• Funds Transfer IBFT / OBFT
• Billing
• Statement of Accounts
• Maintaining Physical Records of PKR / USD
• Pay Order
• ETC

کمپنی کا لوگو
Internee
Pakistan Civil Aviation Authority (CAA)
نومبر ۲۰۱۸ - دسمبر ۲۰۱۸ | Karachi, Pakistan

I had worked there as an Internee in Transmitter section RADAR section and ATC operations etc Gained so much knowledge related to Transmitting Antennas , Towers, Primary surveillance RADARS, Secondary Surveillance RADARS etc

کمپنی کا لوگو
Internship
Pakistan International Airlines
جولائی ۲۰۱۸ - اگست ۲۰۱۸ | Karachi, Pakistan

I had worked there as an internee student,And experienced there as an Avionics engineer (internee).I had learned many things in engineering overhaul section,Maintenance (dept),Radar section area and Black box section.Yeah that is true I examined things there as a trainee student so I can just see the things and learned them because According to the policies of PAKISTAN INTERNATIONAL AIRLINE a trainee student can not touch any thing related to the aircraft so that's why I just took experience there by examined things by examine and taking theoretical lectures by the chief engineers of related department.And that's why i know much more things as compared to the layman.

تعلیم

Iqra University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Apparel Manufacturing and Merchandising, Banking, Islamic Banking, Islamic Finance, Logistics, Management Sciences (Banking and Finance), Manufacturing Systems, Pharmacutecial, Supply Chain and Logistics Management, FMCG
CGPA 3.3/4
2023
IQRA University main campus karachi
بیچلرز, , bachelors in electronics engineering‎
Embedded System, Electric Power and Control System, Industrial Electronics
CGPA 3.0/4
2018

پیشہ ورانہ مہارتیں

متوسط administration
متوسط Balance Sheet Review
متوسط Behavioral finance
متوسط Bond Market
متوسط Business Strategy
ابتدائی Commercial Banking
متوسط coordination skills
متوسط Copy Typing
ماہر Drive bike
متوسط driven
متوسط email
ابتدائی Excellent market and selling skills
متوسط Facebook Advertising
ماہر fluent English
متوسط General Accounts
ماہر Good Communication
ماہر Ground handling
ماہر Highly computer proficient
متوسط On call Support
متوسط outbound marketing
ماہر passionate
متوسط Presentable
ماہر Should have sound computer proficiency
متوسط Social Engine
متوسط Strong Organizing and Planning skills
ماہر Teamwork
متوسط Typing
ابتدائی Accounnts Management
ابتدائی Accounting and Management
متوسط Accounts Administration
ماہر Accounts Management Sklis
متوسط Accounts Managment Skills
ماہر Agile Scrum Testing
ابتدائی Amazon
ابتدائی Amazon FBA
متوسط Analytical Skills
متوسط Application Tracking System
ابتدائی Banking
متوسط Bidding
متوسط Billing Mediation
متوسط Billing Services Knowledge
متوسط Billing Solutions
متوسط Billing Statements
ابتدائی Bookkiping
ابتدائی Boolean Searching
متوسط Branch Operation Management
ابتدائی Branch Support.
متوسط Business Analytics
متوسط Business Dnvelopment Strategies
ابتدائی Canada

زبانیں

متوسط انگریزی