Workforce Expansion

Ramped up hiring of 540 new technical and non-technical staff in just 3 months for different projects.

HR Functions Expertise

Provide leadership and expertise for following Human Resource (HR) functions: employee relations, compensation, employee engagement practices, training, leadership development and coaching and organizational change.
Transformed and strengthened organizational culture, at strategic and operational level through identification of HR & OD, compensation and training priorities that best fit with organizational objectives.

Policies Implementation

Drafted and implemented policies, procedures and employee handbook for over 800 employees.

Compensation and Benefits Design and Performance Management

Developed & established organization’s structure, SOPs, Objective based appraisal systems to evaluate the performance of employees & link them with compensation & benefit packages.

Complaint Mechanism

Developed and maintained a complaints management system for receiving and addressing any staff grievances in line with policy and identify any areas that may need improvement.

Staff Development and Engagement

Designed & implemented employee engagement strategies to maintain high staff motivation.
Developed succession-planning strategy and individual development programs.

Recruitment & Succession Planning

Conducted Talent Review and Succession Planning sessions to determine organizational deficiencies and built development plans to fill gaps.
Updated recruitment processes, screening, interviewing, selection, and onboarding of the staff. Developed and implemented competency based behavioral interviewing system to ensure quality hires and retention of the staff.
Successfully designed and implemented job shadow program for staff.
Reworked on new-hiring orientation and induction program and implemented effectively, worked closely with management to determine staffing requirements, identified and recommended potential candidates.

Compensation & Benefits Management

Designed and implemented salary administration program, job evaluation program, salary range structure with the position descriptions after evaluating and comparing with market.
Reduced company medical insurance premiums by 40% through negotiations with vendor and provided a much-improved benefits plan, which boosted employee morale and increased retention.

HR & Admin Operations

Managed all human resources and Admin functions including recruiting, on-boarding, training, benefits enrollment and administration, payroll, compensation, employee recognition, Logistics arrangements, Procurement and Admin and HR Operations.

Conflict Resolution

Assist in resolving employee relations issues, including providing information and counseling to both supervisors and employees.

Worked with HR Manager & Management to complete Succession Planning to evaluate existing talent.
Reduced company medical insurance premiums by 40% through negotiations with broker and provided a much-improved benefits plan, which boosted employee morale and increased retention.
Implemented new payroll procedures to streamline the entire payroll process Prepared, managed staff monthly payroll, and ensured that error free payroll process timely. 
Managed all recruitment & selection process in order to ensure participation and transparency.

Coached & Mentor Expat Managers on supervisory skills to increase communications clarify expectations and improve performance.
Performed exit interviews designed to highlight best practices and areas of improvement of management.
Built HR networks by conducting meetings with representatives of universities and signed contracts with them to get a good pool of technical and managerial staff for organization.
Effectively liaised between Expat and Senior Management and employees to maintain and improve company-employee relations.
Managed all the visa processing for the expatriate staff.
Managed all the travel and accommodation arrangements.
Organise and facilitate all meeting, visits, workshops and conferences events.
Organized and scheduled in-house and external events for staff engagement.

Worked as consultant with Logic Igniter to guide the IT Company to develop and implement basic HRMIS, design and customize systems according to the policies and producers of the company. Supported in reviewing system functionality and make recommendations for enhanced solutions for the client. Trained users prepared training materials, prepared guidelines, assisted users and supported technical staffs on the implementation of system.

Rewrote old Employee Manual, including revising out dated policies to ensure compliance and added new policies to improve morale.
Managed with complete oversight on all HR matters related to recruitment, benefits administration, compensation planning, employee relations and performance development initiatives.
Developed and deployed ongoing team member engagement strategies resulting in significantly reduced turnover during period of highly competitive employment market.
Reduced employee turnover by 20% through implementation of new incentive program and bonus structure.
Led HR initiatives and fielded/resolved any HR and benefit related questions and inquiries.
Responsible for Implementation of Talent Management framework, development and maintenance of core talent processes and programs, including succession planning to ensure business continuity for key leadership positions.
Development and implementation of performance management system.

Worked as HRMIS consultant t to guide the IT Company to develop and implement HRMIS, design and customize systems according to the policies of the company. Involved in data collection, compilation and data input procedures. Developed & shifting of performance appraisal system in HRMIS.

HRIS Technology

Drove transition from outdated HR systems into a fully integrated HRIS platform from open source that instantly improved analysis, reporting, and planning capabilities and streamlining daily HR functions that reduced paper based processing by 50%.
Managed extensive recruitment, inclusive of negotiation for pay packages, as sole/ panel recruiter accountable for filling around 900 management, technical and professional positions.
Designed centralized training and development plans and budgets to reduce costs while making the process more aligned to core strategy and values.
Developed and implemented recruitment plan to reduce time to fill ratio for vacancies from 45 to 25 days.
Responsible for conducting detailed investigations for complex employee relations issues and frauds and recommending solutions that are in alignment with the Company's core values.
Developed a management of attendance policy, which reduced absenteeism levels in the workplace by 2% year-on-year.