Competent and skilled Branch Service Officer - Operation, with more than 4 years of experience at Meezan Bank Limited. As a BBA in finance graduate from Bahira University. Demonstrates excellent communication and interpersonal abilities, capable of providing outstanding customer service and support. Proficient in handling complex banking transactions, ensuring compliance with regulations and policies, and promoting a favorable work environment. Desirous of working in an organization which contributes me the opportunity to revamp my prowess and knowledge to growth long with organization objective.
divpManaged account operations, including inquiries, documentation, and requests, ensuring compliance with bank policies brand AML/KYC regulations.brSpearheaded locker issuance with thorough documentation adherence, processed diverse banking instruments for braccuracy, including cheques, demand drafts, home remittances, and pay orders.brManaged ATM card and cheque book processes, including data input from vendors, accurate delivery to account holders, brand precise online fund transfers (RTGS and NIFT) while ensuring compliance with bank policies and regulations/p/div
Branch Service Officer (CHIEF TELLER)Meezan Bank Limited Mar-2019 - Aug-202, Malir KARACHI
Error free execution of all customer/branch based financial (cash receipt and payments) and all other non-financial transactions.
Replenishing and balancing of cash at ATMs is in line with policies and procedures.
Daily monitoring of ATM cash levels ensuring sufficient cash levels are maintained at all times.
Balancing of branch cash (all tills & Vault) and maintain cash books.
Send email regarding cash shipping to cash house and cash excess insurance to related authority.
Prepare shipment regarding surrender cash to cash house.
Review of system and control on a regular basis, ensuring that branch activities are carried out strictly in accordance with SOP, custodian of all relevant keys.
Verifying of walk-in-customer with proper procedure. (CIF, biometric, bio verysis and original seen CNIC).
Checking and rectifying of all daily vouchers and transactions of operations department
Manual entry of expense transactions in our custom accounting solutions.
Review of processed data to ensure a consistent and high-quality output.
Compared data with source documents and re-entered data in verification format to detect errors.
Compile verify accuracy and sort in information according to priorities to prepare source data for computer entry
Performed data edit functions on a personal computer using a database system.
I supervised and trained 10+ new employees and new data entry operators on Software programs.
Compared data with source documents and re-entered data in verification format to detect errors.
Compile verify accuracy and sort in information according to given data for computer entry