Dynamic Computer Systems Analyst bringing more than 3 years in information systems. Customer-oriented and skilled at relating to and connecting with people from all backgrounds.
Excellent communicator with 3 years in a demanding call center environment as a Customer Service Representative.
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Retail and sales
find out the customer's needs
describe a product's features and benefits
demonstrate use and operation of the product
answer customer queries
Answered an average of 100 persons per day by addressing customer inquiries, solving problems and providing new product information.
Answered product questions with up-to-date knowledge of sales and store promotions.