•Leading the team with an agile mindset by transferring company culture and values to junior resources.
•Working for Zones client "NIKE" as a Program Manager, handling multiple projects simultaneously.
•Collaboration with customers and prospects to gather and define requirements.
•Taking complete ownership for all communication; including status reporting, risk management, escalation of issues to the senior management.
•Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
•Collaborating with all project delivery teams with one team approach.
•Organizing, attending and participating in stakeholder meetings. Documenting and following up on important actions and decisions from meetings.
•Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
•Managing multiple projects simultaneously and efficiently by overseeing the PMO tasks and preparing dashboards for management status reportsAssigningProjects to PM’s.
•Create SOW documents for upcoming clients.
•Help and overlook the Sales team in creating the RFP & RFQ documents. Implementing A gi l e b as e d methodologies to ensure quality delivery of projects within the allocated timeline.
•Create cost-benefit analyses and ROI assessments that are used as the basis for impact assessment of the proposed implementation project.
• Reviewing the progress of the projects assigned to PM’s.
• helping PM’sto resolve issues related to the project.
•training newly hired PM’s.•Make sure all PM’sare following the standard project management process.

•Provide technical assistance, troubleshooting and quickly resolve problems of clients.
•Develop all processes for the deployment and release management of new products.
•Coordinate with customers to manage requirements and maintain expectations.
•Owning all the processes from project onboarding the project delivery.
•Create Project SOP’s
• Create Project runbook
• Kick off meetings
• Create PCR (Project ChangeRequests)
• Partner Engagements.
• Site based billing
• Managing resources
• RAID Log
• RACI Matrix
• Update and sent weekly PMO project status reports
• Procurement
• Review Survey Reports.

• Transportation arrangements for employees/Labours
• Solving labours Issues
• Employee payroll
• Staff leave Management
• Facility management
• Tracking of phone and fax
• Reserve Air tickets for employee
• Workers visa Processing and record management
• Invoices and payments
• Cheque collection and submission
• Over time schedule and payments
• Salary advances