I am an experienced IT Manager with the ability to recognize and nurtures talent. I recognize that strong working relationships create great teams and produce extraordinary results. I have a vast experience in managing teams in networking, system administration, database administration, analytical thinking and creative problem solving. I am data oriented with a good market sense and have the ability to apply customer service concepts in IT to improve user experience for clients, employees and administration. I am results driven and determined in achieving personal and organizational targets. I am currently looking to move into a senior management role.
Implementing various development, testing, automation tools, and IT infrastructure
Setting up tools and required infrastructure
Troubleshooting techniques and fixing the code bugs
Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage.
Hardening Linux servers using Ansible.
Encouraging and building automated processes wherever possible.
Deploying Kafka and Zookeeper cluster with log4j using Ansible.
Identify threats and risks that are relevant to organization’s operations and systems.
I manage technical staff by recruiting, training and coaching, communicating job expectations and appraising their performance. As a manager I am also responsible for
● Ensuring efficient, scalable operations so the company can focus on capturing customers and growing revenue, and avoiding the elimination of redundant processes.
● Working directly with CTO to establish standards and best practices for managing internal infrastructure, including network, access rights, databases, servers, internal applications.
● Manage security incidents and events to protect corporate IT assets, including intellectual property, regulated data and the company's reputation.
● Managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management.
● Designing, building and maintaining a modern CI/CD platform to build and deploy services.
● Managing release deployment, system updates, reliability, scalability, patching, upgrades, and system health checks.
● Ensuring security of data, network access and backup systems.
● Develop and manage information security budgets, and monitor them for variances.
● Developing strong technical understanding of IoT products and services with the ability to discuss and demonstrate how it meets customer business needs
● Identifying problematic areas and implement strategic solutions in time.
● Auditing systems and assessing their outcomes.
● Working with the team to develop application code and unit test in the NodeJS, Rest Web Services, Python, or similar technologies.
● Maintaining and preparing all paperwork for various activities and provide performance backup to retrieve data in case of emergency.
● Recently integrated chromium on a very new chipset, with no online/offline support available, using Yocto.
● Liaise among the information security team and corporate compliance, audit, legal and HR management teams as required.
Managed a team of 10 people responsible for building an Internet of Things (IOT) platform for the telecom sector which helped control and monitor the firm’s remote sites. Role included
● Liaising with development team to update toolsets to improve security, scalability and manageability fonr IOT.
● Managing the day-to-day activities of projects and project team members; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost parameters.
● Make recommendations to management about schedules, prioritization and resource allocation with input from team members.
● Deploying applications by using CI/CD.
● Automating installation tasks on remote servers using Ansible.
● Developing, updating and completing technical staff job descriptions and carrying out evaluations.
● Deployment of IOT services and system using AWS.
● Communicating with various stakeholders (executives, department heads, end users, vendors, or consultants) to define business and systems requirements.
● Developing NetBSD based router using Open Source hardware.
● Developing Embedded Linux based images for customized hardware.
● PostgreSQL primary/slave/multi-master replication, clustering, Local/WAN replication, monitoring, performance tuning and optimization.
● Developed an ERP solution for the company which automated the company’s projects state and their invoices which resulted in the reliability of data and improved business efficiency.
● Maintained system standards by performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
● Designed, built, configured and deployed Linux system for the Remote Monitoring System.
• Designed, built, configured and deployed technical resources, such as Installation and configuration of Virtual Machines and deploying servers in the premises, for the group.
• Nagios Monitoring of services running on various local and remote sites using SSH.
• Responsible for database administration and maintenance.
• Configured Session Initiated Protocol (SIP), which is used in Voice over IP (VOIP), for the out dialing and testing purposes.
• Configured 3rd Layer CISCO switches for the communication purpose between Telecom Company and company’s network.
• Configured DAHDI (Drivers for variety of telephony related hardware) and SS7 for IP based call routing purpose.
• Received training in configuration of a variety of components including Apache Server, Samba, Cacti Graphs, Asterisk, Ground work (Nagios), DHCP.
• Provided Linux administration support on production and development environments.
• Conducted hardware Inventory for all our sites.
• Cacti Graphs Monitoring for IVR services, charging, Media Gateways, Data Base and Web etc.
• Expertise with deploying Virtual Machines using Xen.
• Collaborated across departments tacking complex operational issues in timely fashion.
• Cross function technical infrastructure support covering networking, mail server management and data management.
• Technical Assistance to users including partner NGOs.
• Responsible for ensuring smooth IT operations at headquarters.
• Drove transparency and engagement by providing regular updates and metrics to partners. Sharing of company publications with National/International partners.
• Customer facing role to identify and resolve issues.
• Learnt to quickly develop rapport with new customers whilst working in pressurized situations.
• Acted in a responsive manner with clear follow-up correspondence.
• Developed comprehensive knowledge of services offered in order to increase revenue opportunities.
• Improved communicated skills and confidence through interaction with a wide range of people.
• Assisted IT organization in ensuring proper functioning of hardware and software.
• Worked alongside management to understand change process.