Provide L2/L3 VPNs and IP routed services support on Cisco ASRs and Juniper MX-960's to SLA customers. Monitor transmission networks of Telco's on NMS. Coordinate with Core, Access, NGN, Video, Systems and Transmission departments for Network/Service Level issues. Investigating reason for Network outages, sending RFOs and asking for RCAs from concerned departments. Plan activities and timely execute along with internal teams.
Troubleshooting of PPPoE circuits on Juniper BRAS, IPoE circuits on Cisco ASRs and IPTV services. Configuration/Troubleshooting of Port Forwarding, NAT, Multi-NAT on Broadband routers Configuration/Troubleshooting of Alcatel ( I-241w-s), Huawei HG8247 and EG8247H5 ONTs. Detailed knowledge about NAYAtel infrastructure and its services.