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خلاصہ
My Current position at an E-commerce Business Ajooba.pk & Watcharea.pk and worked my way up to E-commerce Head With nearly 4 Month of experience overseeing daily operations, process improvements, and sophisticated data analysis to achieve customer service excellence. I possess a wide range of knowledge and talents that will allow me to contribute toward the success of your company.
Lastly I was working TazaMart. Pk & Eezy Group as a E-commerce Head & Daraz.pk as a quality & logistic officer.
I was working in Philips & TCL as a Sales Merchandiser (Electronic Department in Hyper Market)
With nearly 3 years of experience overseeing daily operations & process improvements to achieve customer service excellence
My Education is B.s Commerce continue.
Area of expertise
E-commerce (Online shopping).
Sales & Business Development.
Customer Services Expert.
Service Quality Evaluation & Planning.
Correspondence (Operations).
تجربہ
E-commerce Head
Working on Developers
Making all SOP's
Managing a Purchaser plate form
Strategically planning and managing logistics
Managing Warehouse, transportation and Customer services
Directing and managing the complete order cycle
Managing a 20 Riders
Receiving the consignment and cross dock items
Returning the rejected items back to supplier through shipment
Making a daily report for the items received
Stacking of the items in inventory as well as process them with the order
To resolve customers complaints regarding order inquiry and delivery
To manage deliveries from hubs all over Pakistan
To collect report from all hubs on daily basis
To keep record of order dispatching and assigning routes to riders
To handle clients payments
To keep record of Order pick up, order processing and delivered on daily basis
E-commerce Head
• Working on Developers
• Making all SOP\'s
• Managing a Purchaser plate form
• Strategically planning and managing logistics
• Managing Warehouse, transportation and Customer services
• Directing and managing the complete order cycle
• Managing a 50 Riders
• Receiving the consignment and cross dock items
• Returning the rejected items back to supplier through shipment
• Making a daily report for the items received
• Stacking of the items in inventory as well as process them with the order
• To resolve customers complaints regarding order inquiry and delivery
• To manage deliveries from hubs all over Pakistan
• To collect report from all hubs on daily basis
• To keep record of order dispatching and assigning routes to riders
• To handle clients payments
• To keep record of Order pick up, order processing and delivered on daily basis
E-commerce Head
• Strategically planning and managing logistics
• Managing Warehouse, transportation and Customer services
• Directing and managing the complete order cycle
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Resolve any arising problems or complaints
• Checking out the content issues and resolving them by coordinating with the content department.
Quality Officer & Dispatch Officer
• Strategically planning and managing logistics
• Managing Warehouse, transportation and Customer services
• Directing and managing the complete order cycle
• Managing a 50 Riders
• Receiving the consignment and cross dock items
• Returning the rejected items back to supplier through shipment
• Making a daily report for the items received
• Stacking of the items in inventory as well as process them with the order
• To resolve customers complaints regarding order inquiry and delivery
• To manage deliveries from hubs all over Pakistan
• To collect report from all hubs on daily basis
• To keep record of order dispatching and assigning routes to riders
• To handle clients payments
• To keep record of Order pick up, order processing and delivered on daily
Sales Representative
