خلاصہ

Sales Operations and Support Officer with 3+ years of experience in the FMCG (Biscuits & Confectionary and cosmetics) and Chemical Industry domain with an ability to work in a challenging environment while handling a variety of tasks. Team oriented with Leader ability Able to work independently. Excellent interpersonal skills that promote positive relationships with individuals at all levels. Ability to solve problems in creative ways while maintaining a clear prospective of goals.

تجربہ

کمپنی کا لوگو
Sr. Sales Support Officer
NIPPON PAINT (PAKISTAN) (PRIVATE) LTD.
ستمبر ۲۰۲۲ - موجودہ | Lahore, Pakistan


Responsible for making and keeping the updated report of all correspondence with Industrial Customers.
Responsible for keeping the updated record of all Sales, Purchase, Delivery Orders number along with their builty numbers.
Responsible for making order along with the prices decided with the vendors and then forwarding it to sales admin for further procedure by applying sales tax.
Responsible for updating the Debit notes/Memos regarding the price change in Products to the Industrial customers.
Responsible for verifying the prices of the orders and debit Notes before proceeding to Sales Admin for further procedure.
Responsible for ensuring that the claims are fully adjusted as per company policies and agreements and in a timely manner.
Responsible for keeping the updated record of sales volume for the current week & month.
Responsible for providing and updating the forecast for the current month.
Responsible to dispatch invoices on the daily basis to the relevant industrial customers.
Responsible to cross check the Invoices vs Customer Purchase Order (Quantity of material, Unit Price & Delivery Address and Calculations) before dispatching it to the customer.
Responsible for making sales report (Weekly, Monthly, Quarterly & Yearly).
Managing Sales Data in Precise and Summarize form.
Responsible for analyzing the data on weekly and monthly basis regarding the trends of market.
Responsible for making the target vs achievement report on monthly basis.
Responsible for Preparing and maintaining relevant operations documents and reports.
Responsible for sending the quotations to the customer after consulting respective sales members during their field work.
Responsible for keeping the updated record of due payments.
Responsible for taking strong follow up against the invoices from the customers and ensuring that payment are being cleared /received within agreed period & credit limits.
Any other task assigned by the head of Industrial Sales Unit.

کمپنی کا لوگو
Sales Operations & Coordinator Officer
Innovative Biscuits Pvt Ltd
جنوری ۲۰۲۲ - ستمبر ۲۰۲۲ | Lahore, Pakistan

● Posting all orders (LMT, IMT & GT) in ERP and Company’s Data Base.● Confirmations and Adjustments of orders.● Maintaining Ordering sheet on daily weekly and monthly basis.● Tracking Sales Orders and their dispatch report. ● Updating Dispatch Stock Report on daily basis. ● Assisting with the management of daily operational activities. ● Preparing and maintaining relevant operations documents and reports. ● Responsible for reconciling invoices. ● Strong Follow up regarding Payments Schedule. ● Controlling credit sales as per company policy. ● Responsible for updating Payments on daily basis in ERP. ● Posting of General Entries Regarding Payments. ● Posting Closing payments of Sales Parties. ● Responsible for updating sales forecast provided by the Manager. ● Updating Primary Sales report on weekly Basis. ● Updating Secondary Sales Report on daily Basis. ● Managing Sales Data in Precise and Summarize form. ● Managing Expired and Damaged Claims as per company policy. ● Responsible for providing accurate report regarding Target vs Achievement of sales team. ● Ensured timely and correct sales data reporting on daily basis. ● Liaising with Distributors regarding their queries and other matters. ● Liaising with sales force team on daily basis regarding their queries and requirements.

کمپنی کا لوگو
Sales Admin Operations
Hammé Naturals (Subsidiary of BOSS Group of Companies)
اگست ۲۰۲۱ - دسمبر ۲۰۲۱ | Lahore, Pakistan


• Works to ensure all sales organization objectives are assigned in a timely fashion.
• Preparing and Conducting attendance i:e leaves approval, Late, Short Leave, Half Day etc of all sale team on daily basis and submitting in HR after verification.
• Proactively identifies opportunities for sales process improvement.
• Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
• Resolving Conflicts of Sales Team.
• Monitors the accuracy and efficient distribution sales reports.
• Monitors Sales Operating Plan in line with regional Secondary Sales Target.
• Adjusting Distributor Claims (Damaged and Expired Stock, Shelf Rent, Etc)
• Monitoring Secondary & Primary Sales Target Vs Achievement on weekly and monthly basis.
• Build Sales team capability through daily productivity.
• Ensured timely and correct sales data reporting on daily basis.
• Resolving Distributors Problems and confusion and by providing them solution.
• Recommends revisions to existing reports, or assists in the development of new reporting tools or formats as needed.
• Approving POP requests after verification and upon request of Distributors.
• Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
• Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
• Organizing data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
• Strong Follow up on Sale Aging and controlling of debts.
• Supporting the sales team key planning and operations tasks to support the overall objective of the business.
• Managing Sales Data in Precise and Summarize form.
• Providing training to new hire staff and making them understand about company policies.
• Closing of Primary and Secondary Sales weekly and monthly.
• Providing end-to-end support to Distributors regarding their complaints and issues.
• Strong follow-up of sales and on sales team.
• Checking and Verification of visiting plans (PJP) of sales team.
• Implementation of all SOP\'s.
• Collecting information about sales return from sales admins and adjustments of credit notes against it.
• Any other task assigned by the Operations Manager or Managing Director.

کمپنی کا لوگو
Sales Support Officer
Hammé Naturals
مئی ۲۰۲۱ - اگست ۲۰۲۱ | Lahore, Pakistan


Posting all orders (LMTs,IMTs,GT & Salon) in company\'s data base and ERP.
Confirmations and adjustments of orders.
Liaising and verification of sales orders for Sales team SO ZSM and Coordinator.
Keeping complete record and data of Sales team.
Formatting all Sales team Proposed Journey Plan (PJP).
Primary and secondary Target achievement on weekly monthly and yearly basis.
Responsible for maintaining complete record of distributor data i:e Enrollment, Agreements, Profiling forms etc.
Making Sales Quotations.
Responsible for maintaining, arranging and providing all POP material.
Responsible for making an accurate reprort of shared POP material that is to be shared fortnightly with Marketing and supply chain department.
Preparing daily weekly and monthly sales Reports.
Preparing daily market visit Reports.
Preparing ordering sheet reports on daily, weekly and monthly Basis.
Taking and maintaining record of stock.
Preparing reports regarding POP material issues.
Entering order with accuracy and timeliness.
Keeping the record of sales territory, area zone and region wise.
Ensuring daily discipline by self and team reporting into and adherence to the code of business in letter and spirit.
Performing other official duties or assignments as assigned by NSM.

کمپنی کا لوگو
Assistant Sales Coordinator
Innovative Biscuits Pvt Ltd
جون ۲۰۱۸ - جون ۲۰۱۹ | Lahore, Pakistan


Responsible for preparing Daily Market Visit Report.
Responsible for keeping the updated Report of DSR Data.
Providing the accurate report of calculation & Valuation of Damaged and Expired Stock.
Preparing Weekly and Monthly Secondary Sales Report.
Expense Checking and posting them in data base of company.
Order Posting (LMTs,IMTs & GT).
Inventory Sheets.
Updating Log Sheets.
Any Other Task given by higher Authorities.

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹرز ان سائنس, ‎
Operations And Supply Chain Management
2024
University of the Punjab
بیچلرز, , ( B.Com )‎
Commerce
فی صد 57%
2017
govt college township
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Commerce
فی صد 59%
2015
Junior officer\'s high school
میٹرک / او لیول, سائنس, Matriculation Level‎
Biology
فی صد 66%
2013

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متوسط Sales Coordinator
متوسط Sales Plan
متوسط Strong Communication
متوسط Team Player

زبانیں

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متوسط اردو
متوسط انگریزی

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