Key Achievements and Responsibilities:
• Inventory Management: Developed and implemented inventory control systems, reducing stock outs by 25% and optimizing stock levels to minimize carrying costs.
• Supplier Relations: Built and maintained strong relationships with key Principles, negotiating favorable terms, reducing procurement costs by 20%, and improving delivery timelines by 95%.
• Logistics Coordination: Oversaw end-to-end logistics, ensuring timely delivery of pharmaceutical products to clients and maintaining a 98% on-time delivery rate.
• Demand Forecasting: Conducted market trend analysis and collaborated with sales teams to forecast demand accurately, leading to a 30% improvement in order fulfillment rates.
• Regulatory Compliance: Ensured adherence to industry regulations and quality standards, successfully passing all external audits with zero non-conformities.
• Cost Reduction Initiatives: Identified and executed cost-saving opportunities across the supply chain, achieving an overall 15% reduction in operational expenses.
• Data Analysis: Utilized data analytics tools to monitor key performance indicators (KPIs), track supply chain performance, and make data-driven decisions for continuous improvement.
• Risk Management: Developed contingency plans and risk mitigation strategies, ensuring business continuity during supply chain disruptions and mitigating potential losses.
• Team Leadership: Led cross-functional teams in supply chain projects, fostering a culture of continuous improvement and enhancing team performance by 20%.
• Customer Service: Worked closely with the customer service department to address client issues, ensuring a 95% customer satisfaction rate by resolving supply-related concerns efficiently.
• Institutional Business Tender Management: Institutional business tender matters, including drafting tender documents, coordinating with relevant stakeholders, and ensuring compliance with tender requirements and deadlines.
• Rate Difference Claim Process: Oversaw the rate difference claim process with suppliers, ensuring accurate claims submission, timely follow-up, and successful reimbursement according to company policies.