خلاصہ

Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales

Dynamic customer service professional experienced in both call-center and retail store settings.

Productive relationship builder excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.

Highly professional--dependable, reliable and able to perform duties with minimal supervision.
Than You.

تجربہ

کمپنی کا لوگو
Customer Experience Executive
Tajir App
مئی ۲۰۲۳ - موجودہ | Lahore, Pakistan

Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

کمپنی کا لوگو
Customer Support Executive
Lama Retail
اپریل ۲۰۲۲ - مئی ۲۰۲۳ | Lahore, Pakistan

Responsible for addressing customer inquiries, resolving issues, and providing information about products or services. They communicate through various channels like phone, email, or chat, ensuring positive customer experiences and maintaining customer satisfaction. Additionally, they may escalate complex issues to higher-level support or other departments for resolution. Good communication skills, empathy, and product knowledge are key for success in this role.

کمپنی کا لوگو
Customer support representative
Empassion Marketing Concepts
فروری ۲۰۱۹ - مارچ ۲۰۲۲ | Lahore, Pakistan

Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

تعلیم

Allama Iqbal Open University (AIOU)
بیچلرز, بیچلرز ان آرٹس, graduation‎
Arts
درجہ B
2022
PBTE Lahore
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), intermediate‎
Engineering
درجہ B+
2018

پیشہ ورانہ مہارتیں

متوسط Minimum Education Is FA Not Less Then This.
متوسط 3D Compositing
متوسط Account Marketing
ابتدائی Accounts Reconciliation
متوسط Admin Task Planning
متوسط Administration Knowledge
متوسط Administrative Management 
متوسط Admission Handling
متوسط Admissions Counseling
ابتدائی Adobe Illustrator
متوسط Aftersales
ماہر Always Willing to Learn
ابتدائی Amazon FBA Knowledge
متوسط American Accent
ابتدائی American Incessant
متوسط Analytical Skills
ماہر Answering Inquiries
متوسط Appointment Scheduling
متوسط Appointments Scheduling
متوسط Associate Engineering
متوسط Attendance Management
متوسط B2B
متوسط B2B Business Development
متوسط B2B Manager
متوسط B2B Marketing Strategies
ماہر Binding Knowledge
ماہر Boiler Components
ابتدائی Branch Banking
متوسط Brand Advertising
متوسط Business Development
متوسط Business Development Strategies
متوسط C++
متوسط Calendar Management
متوسط Call Center Services
متوسط Canlendar Management
متوسط Career Advisory
متوسط Cash Collection
متوسط Cash Flow Management
متوسط Cash Flow Reporting
متوسط Chat Support Skills
متوسط Client Acquisition
متوسط Client Correspondence
متوسط Client Deaing
ماہر Client Dealing
ماہر Client Dealing Skills
ماہر Client Handling
ماہر Client Relationship Management
متوسط Closing Skills
متوسط Computer Proficient
متوسط Configuring Software

زبانیں

متوسط انگریزی
متوسط اردو

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