- Sales Planning and corporate policy - Consumer Engagement and Corporate Initiative Lead - Co-ordination with Marketing Team - Business Development - New Customers - Activation - Team Management - Oracle
Sales Support to TSM (Territory Sales Manager)
- Answers phone calls from customers and deals with problems as they arise
- Takes sales information and puts it into an easily readable format
- Follows up with customers to make sure that they are satisfied with a particular product
- Makes sure that sales persons are on track with sales goals
- Meets with other departments to make sure that sales people are doing their job correctly
- Provides any necessary data or reports to the sales team
- Exerts attention to detail, as customers may have the same problems; reports the problems as necessary - Arranges appointments with clients and sales team
- Acknowledges customers by responding to emails, texts, and phone calls
- Updates all contact information for clients
- Deals with any customer complaints and resolves the issue as necessary
- Does any necessary administrative work including filing reports or presenting sales team with necessary documents