خلاصہ

I am shan muhammad from karachi pakistan working in PTCL (Pakistan tele communication company ltd) from last 5 to 6 year on multiple task main working is customer technical support information & billing , now i am working as a operation supervisor in PTCL contact center.

پراجیکٹس

Validation (Data Recover By CRM and Order Process)

تجربہ

کمپنی کا لوگو
Ptcl Customer Support And Backend
Pakistan Telecommunication Company Ltd
جنوری ۲۰۱۳ - موجودہ | Karachi, Pakistan

I am working in ptcl since 28 jan 2013 to yet i worked on multiple task like customer support info billing and tech,also worked on backend now i am operational supervisor and acting floor manager, beside ptcl i have been worked in multiple companies like BTI company on telenor mobile company project as project cordinator.

تعلیم

Federal Urdu University of Arts, Sciences and Technology
ماسٹرز, ماسٹر آف ایجوکیشن, MA IR‎
International Relations
درجہ C+
2018
Federal Urdu University of Arts Sciences and Technology
ماسٹرز, Masters in Public Administration, ‎
Politics and International Relations
فی صد 70%
2018
University of Karachi
بیچلرز, بیچلرز ان کامرس, B.com + Diploma (DAE In Electrical Tech) +B tech (In Process)‎
Business Communication, Adv.accounting&cost Accounting
فی صد 55%
2012

پیشہ ورانہ مہارتیں

ماہر Handling Assignments
متوسط Multi-site Projects
متوسط Solar Panel Maintenance
ماہر Tbricklaying
ماہر Technical Staff Management

زبانیں

ماہر اردو
متوسط انگریزی