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خلاصہ
I have more than 7 years of rich and diverse experience in the field of content writing and digital content management, copy-writing, editing proofreading, technical writing, proposal writing, and marketing communications coordination for Business to Business (B2B), Business to Customer (B2C), and Government to Citizen (G2C) domains. A refined content marketer with excellent analytical skills and attention to detail. I am a strategic communications professional with flair of creating and editing copy/content for websites, company profiles, press releases, case studies, newsletters, presentations, flyers, brochures and marketing collateral. Well versed in technical writing for various Software/Hardware products.
تجربہ
Content Writer
● Overseeing Web presence for flagship projects and maintaining the website for E-Khidmat Markaz a project of Govt. of Punjab.
● Planning, developing and executing B2B, B2C and B2G social media and marketing strategies for all the key projects.
● Developing and verifying engaging and innovative content for electronic and print media of key projects.
● Leading the design team to design the project/product portfolio, presentations, brochures, booklet and marketing collateral in English and Urdu for all the flagship projects.
● Analyzing, monitoring and evaluating CFSC district wise & service wise inquiries, calls data and complaints on daily basis for various reports for top management.
● Trained and on-boarded CSRs by providing training, orientations, and refresher sessions.
Senior Technical Writer
● Developed business presentations and project plans for Data center infrastructure design and management.
● Designed, developed and maintained the WordPress based websites of all the sister concerns of Datalink.
● Improved the content and design of company's websites to improve usability and increase overall traffic.
● Updated the website design and write-up for all the products and services offered by Datalink.
● Lead the design team to develop the product portfolios, introduction video and marketing collaterals for all the products and services of the Datalink KSA and all the sister concerns.
Senior Technical Writer
Freelance Business development manager/ Technical Writer
volunteer
Technical Writer
● Worked as part of Pre-sales team by writing EOI, RFQ, BOQ, RFI and proposals for global bids funded by World Bank, United Nation and USAid.
● Developed user and admin guide for the Capital market solutions developed by InfoTech Pvt Ltd.
● Provided support for documentation of proposals, editing and improving document esthetics and maintained all the documents within the central depository for easy access to the global sales team.
● Tracked task/ resource progress in order to meet deadlines timely and effectively.
● Coordinated with project management team and clients across the world for clarifications and correspondence purposes and increased success rate of the overall bids.
Intern
