A confident and highly organized administrative professional with experienced in the field of Shipping and banking Industry as well as Construction sites. I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. Overall experience ‘12’years, More than 4 years of experience in management
Account opening and all retaire responsibilities.
Cheuqebook and issue the ATM cards to the branch customers.
Daily ATM and chequebook balancing.
Online transfer funds.
Remittances issue in bankers cheque and maintaining the cancellation file Of Bankers cheque.
Issue CDR and Term deposit.
Outward cleaning.
Maintaining customer record updations.
Audit Rectiications.
Share the product knowledge or guidance to the customer of our new banking products.
Participating deposits targers.
Participating in car financing.
● Acquire new customers by reaching out to leads.
● Communicate with all current and potential customers on a regular basis, providing solutions as needed.
● Serves existing customers by optimizing current condition of manpower services.
● Adjusts sales tactics based on tests and new insights in the field.
● Resolves customer complaints and queries.
● Submits purchase orders.
● Informs management of new demands for manpower where required.
● Maintains monthly or bi-monthly minimum goals.
● Completes market research and monitors competitor activity.
● Makes recommendations for the customer’s.
● Maintains documentation of customer contact and account updates
Timely submission of invoices to our main clients.
● Coordinate with other members of the sales team and team leader as needed to generate sales and provide excellent customer service.
● Adhere to all company procedures, values and policies so that provide an accurate manpower services.
● Perform duties as efficiently as possible, reducing costs when possible, and maintain receipts for all job-related expenses and submit them to accounting.
● Coordinate with the accounts receivable department to ensure that all invoices are paid in full in a timely manner by our customers.
● Customer Services
● Ensure Premises standards and staff disciplines are kept acceptable levels.
● Supervision of Banking Transaction in the system.
● Ensure regulatory compliance & risk management
● Audit Rectification.
● Cost Management.
● Human Resources
● Monitoring of branch ambiance for the standardization of all Health Check areas.
● Business Coordination.
● Encourages continuous improvement and initiatives in branch operations for better service quality.
● Branch Reconciliation.
● Correspondence with controlling offices/regulators, Account holders etc.
● To ensure intimation/follow up for arrangement and maintain of office equipment for proper function.
● Ensure timely and sufficient replenishment of ATM Cash and authorize ATM replenishment
● Addressing Customer Queries / Complaints.
● To observe banking and working hours.
● Ensure Implementation of dress code of him-self and all staff of the branch as per bank’s circular.
● To ensure the availability of all operation/ procedural manuals, prudential regulations.
● Business Development.
● Issuing Bill of Landing to suppliers, customers and third-party vendors.
● Process bank deposits.
● Collection of cheques and same was deposited in the bank.
● Prepare, send and store invoices of shippers.
● Reconcile financial statements.
● Contact clients and send reminders to ensure timely payments.
● Submit Tax Forms.
● Monthly, semiannually, annually status of accounts payable/receivable reports submission to Head office.
● Update internal accounting databases and spreadsheets
● Good knowledge of bookkeeping procedures and debt collection regulations.
● Hands-on experience with accounting software.
● Solid data entry skills with an ability to identify numerical errors.
● New to bank clients dealing, customer relationship and after sale services.
● Manage office budget and control the administration matters in office.
● Handling all the financial and non-financial matters.
● Good organizational and time-management abilities.