To enhance my professional expertise in an organization that rewards efforts and initiatives, whilst at the same time provides plenty of progression and development opportunities to its employees; so that I can utilize and update my experience and skills in a challenging role with continuous business improvement environment to contribute to the organization’s growth and success.
Key responsibilities: E-Commerce Team Lead Operations AND Logistics Managing, * Handle all queries of clients regarding delivery. * Management and dispatch of online orders. * Reconciliation with Logistics partners like leopards/Trax/ TCS etc. * Inventory taking and store management. * Customer service and complaint resolution. * Complete documentation regarding all online orders * Data Entry and Handling. * Website QC * Customer Support. * Reporting. * Using ERP Software (ODOO). I am working in this organization as a Logistics & Operation Officer since 1st Feb 2021. This group is currently working in different sectors including manufacturing and selling of Apparel brands, Like Peshawar Zalmi, zalmistore.com, Zalmi foundation, Zalmi Tv.
Key responsibilities: E-Commerce * Online Sales B2B and B2C. * Vendor Managing. * Data Entry and Handling. * Logistics Managing. * Reconciliation Logistics payments * Daily Update about deliveries * Customer Support. * Reporting. * Manage FB & Instagram chat * Daraz VA (Virtual Assistance) * Manage Seller Account * Uploading products * Manage Inventory * Fulfilled Orders * Manage FBD & FBS * Reconciliations seller account (Orders & Payments) * Manage Enviro E-Commerce (word-press) * Manage Inventory & Orders * Products uploading * Reconciliation orders, payments & inventory * Manage RD (Ruba Digital) E-commerce (Online Sale) * Dealing with customer, guide installment plan * Queries forward to RD branches Experience * Worked on different e-commerce platform (Magento, woo-commerce, Daraz seller center, Laravel)
Key Responsibilities: * Data Entry * Products Uploading * Orders Managing * Customer Support * Vendor Managing * Discussion from vendors for upcoming campaign and sale * Reconciliations * Manage FB & Instagram chats