Lead and managed a team of IT Support Executives to maintain and support the organization\\\'s end-user devices, servers, networks, and other IT infrastructure.
• Provide technical support to users, including troubleshooting and resolving hardware and software issues.
• Manage and maintain the office network and communicate with internet providers when needed to ensure
stable and robust internet connections.
• Stay up-to-date with the latest IT infrastructure and security developments, and recommend upgrades and
improvements as necessary.
• Manage ERP Oracle Fusion Cloud Applications and HRM Software application
• Manage and maintain Active Directory and Windows Server 2016 R2.
Manage Microsoft 0365 portals, one drive, dropbox, and all cloud Data Base products.
• Create and maintain documentation and asset databases.
responsible for all IT operations in South Region.
• Managing all the team resources in South Region in different cities
• Windows updates management using the WSUS server
Monitor performance of information technology systems to determine cost and productivity levels, and to
make recommendations for improving the IT infrastructure.
Help define IT infrastructure strategy, architecture, and processes.
Assess vendors and develop test strategies for new hardware and software.
Troubleshoot hardware and software issues related to internal IT.

Ensures highly reliable and available enterprise data network and cloud infrastructure
Provide Level 2/3 support and troubleshooting for resolving network and crew member issues
Works with the network Business Partner to ensure CAA IT Security policies are implemented
Performing (DR site) disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
Oversees the JetBlue network Business Partner relationship from a data network and network security perspective.
Attends weekly meetings with network Business Partner (Change Control, Quality, SLA, budget, capacity planning, MAC, etc) and provides detailed reporting to IT Leadership
Configure and setup Fly smart application delivery controllers
Conducting monthly IT  audits
Running and sharing regular operation system reports with senior staff
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages
Managing and reporting on the allocation of IT budget.
Design and implementation of IT security systems to protect the organization\\\\\\\'s computer network and cyber-attacks.
Participate in developing the organization-wide best practices for IT security
Monitor computer networks for security issues, install security software and document all security issues or branches.
Identify and solve any problems that arise with computer networks and systems.
Identifying opportunities for team training and skills advancement
Monitor & Manage Email server software.
Monitor & manage Microsoft Office and  Window Servers, DNS, DHCP, and Active directory.
Planning and undertaking scheduled maintenance upgrades.
Develop and implement policies & procedures
Network Administration · Service Delivery · Voice over IP (VoIP) · Virtualization · Network Security · IT Strategy · Technical Support · Firewalls · Troubleshooting

Establishes a Networking environment by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications.
Maximizing network performance through ongoing monitoring and troubleshooting.
support and administrator firewall environments in line with IT security policy.
EnhanceNetwork structure in Both Head office and Factory also Hands-on UNIFI Router and FortiGate firewall, pfsense Firewall and sangfor Firewall moniter .
Configure and deploy IOT devices for temperature sensing using Raspberry Pi and Sensors Implement datalogger IOT devices for product counting and weightage etc best practice guides for the organization Conducting monthly IT audits
Leads the performance of day-to-day networking tasks to ensure network reliability, availability and serviceability within minimal interruption. Provides
technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
Configuring firewalls, routing and switching to maximise network efficiency and security and Updating network equipment to the latest firmware releases
configuration of firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.

Manage and monitor all installed systems and infrastructure.
Troubleshoot system and network problems, diagnosing and solving hardware or software applictions problems.
Manage and monitor Network .
Manage and monitor All Digital media Content
systems, servers and application software and system management tools.
Monitor ERP System and troubleshooting of ERP softwares and other softwares look after
work with developers to implement those fixes.
Maintain security, backup, and redundancy strategies.
Setup new user accounts, profiles and also deal with password issues.
Liaise with vendors & other IT personnel for problem resolution.
Check & Maintain Daily Backups.
Responding in a Timely manner to service issues and requests.
Prioritize and Manage several open issues at one time.
Managing Stocks of IT equipment consumables and
other supplies.
Monitor & Manage MDaemon Email server software.
Monitor & manage VPN connectivity related issue.
Monitor & manage Office Servers, DNS, DHCP and Active directory.
Monitor & manage Servers & its applications through Remote connections.
Planning and undertaking scheduled maintenance upgrades.