A focused, result oriented, commercially operationally astute professional offering a quality work experience and fair exposure within Real Estate/ Facility Management Administration Environment with sound comprehension of Sales, Marketing, Customer relationship building, Competition, Great service standards, planning and Inventory control.
GM Admin & Security:
Facility Management 365 (Pvt) Limited - Karachi. ( 15 July 2023 – )
Housekeeping & Janitorial Services Management: Ensuring Cleanliness & Hygiene Standards Are Maintained Throughout the Facilities.
Water Supply Management: Supervising Water Distribution Systems to Ensure Uninterrupted Supply.
Maintenance of Infrastructure: Overseeing The Upkeep & Repair of Buildings, Equipment, & Utilities.
Resident’s Complaints Management: Addressing & Resolving Complaints from Residents Promptly & Effectively.
Utility Bills Distribution: Distribution Of Utility Bills to The Residents & Collection Of Annual Maintenance Charges.
Customer Care Department Management: Leading A Team Dedicated to Providing Exceptional Customer Service to Clients & Residents.
RO Plant Management: Managing Reverse Osmosis Plants for Efficient Water Purification.
Standby Diesel Generators Operation’s Management: Ensuring The Availability & Proper Functioning of Backup Power Systems.
Project Handing Over/Taking Over: Facilitating Smooth Transitions During Project Completion & Handover Processes.
Model Houses Management: Supervising The Maintenance & Presentation of Model Houses For Showcasing Purposes.
Reception Services Management: Overseeing Front Desk Operations & Reception Services.
Petty Cash Management: Handling Petty Cash Disbursements & Reconciliations.
Departmental Annual Budget Management: Developing & Managing Budgets for Various Departments Within the Organization.
Office Furniture & Office Upgradation: Procuring & Maintaining Office Furniture & Overseeing Office Upgrades.
Scrape & Waste Management & Disposal: Implementing Effective Waste Management Strategies & Ensuring Proper Disposal Practices.
Vertical Transport Management: Managing Elevators & Other Vertical Transportation Systems.
Monitoring of Maintenance Department & Civil Works: Supervising Maintenance Activities & Civil Works Projects.
Project Security Management: Implementing Security Measures to Safeguard Project Sites & Assets.
Horticulture Department Management: Overseeing Landscaping & Horticultural Activities for Aesthetic Enhancement.
Leasing Services Management: Marketing Of Property For Lease. Selection Of Tenants. Preparation of Leasing Documents. Handing Over Property to tenants. Cheque Clearing, Dispute Resolution Between Owner & Tenants. Property Evacuation & Taking Over Repossession.
Oversees Building & Grounds Maintenance.
Operates & Maintains Custodial Functions.
Ensures Security & Emergency Preparedness Procedures Are Implemented Properly.
Ensures That the Facility Is Clean & Maintained According to Company Policy & Procedures.
Oversees & Supervises the Quality of Work for Other Employees to Ensure That All Tasks Are Performed Correctly, Efficiently, & Effectively.
Manages & Reviews Service Contracts.
Conducts & Documents Regular Facilities Inspections.
Checks Completed Work by Vendors & Contractors.
Recommends Maintenance, Mechanical, Electrical, & Facility Design Modifications.
Communicates Workplace Safety Precautions to Employees.
Forecasts, Allocates, & Supervises the Financial & Physical Resources of The Facility Management.
Sourcing and overseeing contracts and service providers for functions such as catering, cleaning, parking, security, and technology
Supervising teams of staff across different divisions
Ensuring That Basic Facilities Are Well-Maintained & Conducting Proactive Maintenance.
Dealing with Emergencies as They Arise.
Managing budgets
Ensuring That Facilities Meet Compliance Standards & Government Regulations.
Planning for The Future by Forecasting the Facility’s Upcoming Needs & Requirements.
Overseeing Any Renovations, Refurbishments & Building Projects.
Supervising Teams of Staff Across Different Divisions.
Ensuring That Basic Facilities Are Well-Maintained & Conducting Proactive Maintenance.
Company Intro:
Kamal Hosiery Mills is one of the leading exporters of Socks & Towels in Europe & USA. Having annual sales volume of above $40 Million (PKR 8 Billion). The major business share belongs to Socks Division. A big name in Hosiery industry in respect to cultural change and operational excellence. More than 3,000 hard core work force.
HR Administration:
Ø Fleet Management.
Ø Housekeeping & Janitorial Services Management.
Ø Foreign Delegations Hospitality Management.
Ø Travel Arrangements.
Ø Staff Accommodation Management.
Ø Mess & Guest House Management.
Ø Worker’s Canteen Management.
Ø Health & Life Insurance Contracts & Claims.
Ø Negotiations with CBA for Annual Agreement.
Ø Implementation of Disciplinary Policies.
Ø Petty Cash Management.
Ø Departmental Annual Budget Management.
Ø Policies Evaluation & Review.
Ø Facility Management.
Ø Office Furniture Office Up Gradation.
Ø Minor Maintenance & Waste Disposal.
Ø Cargo Lifts Management.
Ø Compliance & Safety.
Ø Board Meetings Arrangements.
Ø Sports Galas & Promotional Events.
Ø Execution & Monitoring Of Civil Works.
Ø Management of Contracted Transport.
Ø Horticulture Activities.
Ø Coordination with Compliance Department for Internal & External Audits.
Ø Courier Services Contracts & Operations.
Security:
· To Evaluate Security Risk Management.
· Fire and Emergency Evacuation Management.
· Managing Security Services (Guards, Patrolling, Contingency Plans).
· CCTV Surveillance System.
· Vigilance & Safety Plans for The Entire Set Up Of The Organization.
· Compliance of the Customs-Trade Partnership against Terrorism (C-TPAT).
· Security Policy Implementation.
· Workplace Violence Awareness & Prevention Programs.
· Gate Control.
· Security Breach Investigation.
· Implementation Of Disciplinary Procedures.
· Conduct security Audits.
· Operation Room Management.
· Maintain Relationships With Local, State & Federal Law Enforcement & Other Related Government Agencies.
· Development of Emergency Procedures & Incident Responses.
· Contractor & sub-contractor Management.
· Designing of SOPs to Control Theft, Sabotage & Damage.
· Establishment of Metal Free Zone in FGS Department.
· Career Development of Security Department.
· Export Containers & Shipments Security Coverage.
· To Ensure And Control The Incoming & Outgoing Illegal Material.
· Employee Movement Control.
· Training Programs, For Employee, Visitors & Stakeholders Regarding Security System.
· Firefighting Department Management & Its Operational Preparedness.
· Fire Risk Assessment & Preparedness of Fire Department.
· Fire Drills & Medical Evacuation.
· Department Fire Fighter Training & Evaluation.
Company Intro:
One of the leading vertically integrated (Spinning to Home Textiles) textile organization having annual sales volume of $110 million (PKR 13.1 Billion). The major business share belongs to Home Textile exports. A big name in innovative textile industry in respect to cultural change and operational excellence.
Achievements at Crescent Textile Mills:
· Set up CCTV project of 50 IP Cameras, Command & control set up monitoring CTM Faisalabad & CHL Hattar with 90 days back up recording.
· Installation of 18 interlinked face recognition machines for attendance and pay roll.
· Reduced annual security budget from Rs. 35 Millions to Rs. 26 Millions.
· Increased life insurance coverage from Rs. 0.5 M to Rs. 2 M of staff & above.
· Complete renovation of Guest houses at CTM Faisalabad & CHL Hattar.
· Complete renovation of worker’s hostel consisting of 250 rooms.
· Introduction & implementation Staff Facilitation Policy.
· Introduction & implementation of Disciplinary Policy.
· Design & implement online travel authorization system. ( TAS )
· Design & launching of Employee’s new identity card.
· Beautifications of Crescent Textiles with Green Pakistan drive planting more than 10 thousand new plants.
Key Responsibilities:
HR Administration:
· Effective Fleet management e.g. new registration, ownership transfer, maintenance, fuel etc. • Monitoring the arrangement of housekeeping and Janitorial services.
· Negotiations with CBA for annual agreement.
· Management of Petty cash for day to day requirement.
· Dealing with foreign delegations (security arrangements, Plant visit, process & setup briefing). • Hotel & travel arrangements for employees and guests. • Dealing with Civil & Govt. agencies to carry out routine tasks such as City District Govt.
· Focal Person for dealing with Home Department, Intelligence Agencies. Revenue Department, Police. Labor Department. • Monitoring the arrangements of Food & Catering services for staff & workers. • Health & Life Insurance contracts & claims. • Execution & monitoring of civil works.
· Staff Hostel, Executive Club & Guest House management.
· Board Meetings arrangements.
· Arrangement of Sports Galas and promotional events.
· Arrangement of Students visits of the factory area.
· Officer’s & Staff Colony allotment & repairs. • Looking after the contract of transport such as staff vans & Goods transport. • Monitoring of Landscaping activities and improvement in horticulture. • Preparation of Annual Budget of the administration department.
· Compliance of Internal Audits, System Audits & EHS.
· Travel Claims verification & payments.
· Preparation of HR policies, audit & implementation.
· Compliance of the Customs-Trade Partnership Against Terrorism (C-TPAT).
· Preparation of SOPs and its implementation. • Board of inquiries. • Preparation & revision of annual service & maintenance agreements.
· Courier services contracts and operations.
· Procurement of office furniture.
· Renovation of executive offices.
· Provision of fumigation services.
Security:
· Managing security services (guards, patrolling, Contingency Plans, CCTV surveillance system, Vigilance and Safety Plans for the entire Set up of the Organization.
· To plan, implement security policy and design SOP to control theft, sabotage and damage.
· To exercise vigilance to safe guards the company assets.
· To maintain discipline among security staff and plan their training and career development.
· To supervise and inspect containers/shipments from factory and receipt of stores from vendors.
· To educate and trained factory staff on security and fire risk.
· To responsible to ensure the physical security of the building like fencing internal and external communication related to security.
· Security of Executive residences.( Lahore, Faisalabad, Murree.)
· Managing more than 200 Security guards & Fire Fighters in Faisalabad, Chak 66, Fiedmc, Hattar & Lahore.
· Responsible to control the unauthorized entry in premises and ensure the positive identification of employees.
· To provide security cover during loading and prepare loading report.
· To ensure and control the incoming and outgoing illegal material, loses and implement the procedure to control the moment of cargo and screening of people.
· Responsible to understand the company policy and procedure and ensure arrange the training programs, for employee, visitors and stakeholders regarding security system.
· To make sure timely shift arrival and departure of employees.
· To communicate all the security staff not to allow to any worker to go out from factory during the duty timing without written permission of concern authorities.
· To monitor and communicate the security staff to check the employees in night shift properly.
· To manage the development and implementation of global security policy, standards, guidelines and procedures.
· Create workplace violence awareness and prevention programs.
· To organize firefighting department, its operational preparedness and reduced reaction time.
To conduct Fire Fighter’s day & night training as per system audit guide lines & supervision.
Responsibilities:
· To ensure ambiance, practicality, fit for purpose and safety of design, fit out and accessories of the building.
· Plant and equipment management - Whole of Life Maintenance programs, Scheduled Maintenance programs and Preventative Maintenance programs.
· To Evaluate Risk management - Insurance, operational and capital budgets, Work Health & Safety, Fire and Emergency Evacuation Management, Environmental Management etc.
· To Maintain Operational business continuity including disaster and emergency management.
· Contractor & sub-contractor Management. Booking, Scheduling, Access, Safety.
· Advisory for Investment to Customers.
· Contract management.
· Workforce training & Practices.
· To plan & implement for the full & uninterrupted operations of all the essential building amenities. To constantly review & seek for ways to increase operation efficiency through continuous process.
· To constantly review and evaluate current policies & practices & implement changes to operating procedures in accordance with the rules and regulations.
· To coordinate with the handover coordinator in organizing the handover process.
· To Process maintenance requests and ensure maintenance work is completed accurately and as per time schedule.
· To monitor all works executed by contractors to ensure compliance with government regulations and property management standards.
· To control the allocated budget and ensure expenditures are as per the assigned budget.
· To document and maintain database for all property management operations.
· To supervise the preparation of monthly and annual financial statements and reports on status of properties.
· To conduct market surveys and keep updated on the competitors with comparisons in various hot areas, price, customer experience etc.
· To Report and make recommendations to Senior Management regarding project and management strategies as it relates to business facilities and security processes.
· To ensure implementation of effective facility and security management policies across the business.
· To review and manage all operational management systems including preventive and corrective maintenance, term contract works, and unscheduled maintenance.
· To Collaborate with HR to develop an on-going programme to ensure employee awareness and compliance to Company Health & Safety, and Environment and Security policies.
· To manage property leases and ensure that documentation of the same is in order; manage and negotiate all aspects of property with Landlords in consultation with the company solicitors.
· To Prepare and maintain building capacity data, continually plan ahead for changes in business activities that will impact the property portfolio.
· To Plan and manage office upgrade works, ensuring that work is progressing as planned, cost is kept within budgets and work quality is of expected standard.
· To negotiate with service providers and contractors to effect cost reductions.
· To Manage Head Office reception and reception staff, to include overseeing stationery orders, business card processing.
· To Manage maintenance, security guards; mail, archiving, cleaning, catering, waste disposal and recycling across the business.
· To oversee and continually ensure compliance and safety related to company vehicles and assets
· To Prepare, implement and maintain a disaster recovery plan for all business locations.
Responsibilities:
• To implement video surveillance.
• To prioritize security initiatives.
• Maintain relationships with local, state and federal law enforcement and other related government agencies.
• To develop emergency procedures and incident responses.
• To investigate security breaches.
• To implement disciplinary procedures.
• To conduct audits to find holes in security platform.
• To carry out rehearsals to train the personnel for proper performance.
• To establish a chain of command for quick decision and discipline.
• To establish a Operation Room with supervisory staff and back up support.
• To cater HR requirement of the company and recruiting proper personnel.
• To Patrol premises regularly to maintain order and establish presence.
• To Monitor and authorize entrance of vehicles or people in the property.
• To secure all exits, doors and windows after end of operations.
• To check surveillance cameras periodically to identify disruptions or unlawful acts.
• To investigate people for suspicious activity or possessions.
Responsibilities:
• To evaluate the customers security requirement.
• To prepare security plan according to customer requirement.
• To carry out reconnaissance of the operational area.
• To prepare security plan for different requirement.
• To select best available men and material to implement security plan.
• To prepare contingency planning.
• To carry out rehearsals to train the personnel for proper performance.
• To establish a chain of command for quick decision and discipline.
• To establish a Operation Room with supervisory staff and back up support.
• To cater HR requirement of the company and recruiting proper personnel.
• To carry out back ground security check before induction of security personnel.
• To Patrol premises regularly to maintain order and establish presence.
• To secure all exits, doors and windows after end of operations.
• To check surveillance cameras periodically to identify disruptions or unlawful acts.
• To investigate people for suspicious activity or possessions.
• To respond to alarms by investigating and assessing the situation.
• To Apprehend and detain perpetrators according to legal protocol before arrival of authorities.
• To Submit reports of daily surveillance activity and important occurrences Requirements
• To devise policies and procedures regarding areas such as business continuity planning, loss prevention and fraud prevention.
• To prepare market strategies and policies to enhance business.
• To review weekly progress of the business plans.
• Conduct analysis and introduce course corrective plans.
• To set target and set KPIs.
• Incentive and rewards for marketing team to enhance business.
• Implementation of disciplinary policies.
• To oversee network of vendors who secure the company’s assets.
• To develop procedures to ensure physical safety of employees and visitors.
• To create workplace violence awareness and prevention programs.
• To implement video surveillance.
Responsibilities:
• General Administration. Staff Duties. Navigation. Operations. Communication.
Command. Career Reporting. Training. Security & Discipline. Welfare.
Project Planning and Reporting, Execution. HR Management. Deployment Officer.
VIP Protection. Convoy Passage Planning. Parameter Security. Intelligence Gathering. Bomb Disposal. Operation Room Officer. Transport Officer
Courses:
• Instructional Technique Course.
• Staff Officer's Duty Course.
• Young Officer's Infantry Course.
• Fire Fighting Officer’s Course.
• Bomb Disposal Officer's Course.
• Mid Career Course for Company Commanders.
• Flight Deck Safety Officer Course.
• Mechanical Transport Officers Course.
Postings:
• Company Commander – Pakistan Marines 1st Battalion.
• Officer in Charge Special Task Force Internal Security.
• Officer in Charge – Bomb Disposal Unit.
• Logistics Officer – Marines Headquarters.
• Chief Instructor at Marine Training Centre. Karachi.
• Special Assistant to Chairman Karachi Port Trust.
• PSO to Managing Director Karachi Shipyard.
• PSO to Chief Instructor at National Defense University.
• PSO to Deputy Chief of Naval Staff - Naval Headquarters.
• Staff Officer (Operations) at Headquarters Pak Marines – Karachi.
• Officer in Charge Mechanical Transport - Naval Headquarters - Karachi
· General Administration. Operations. Communication. Career Reporting. Security & Discipline. HR Management. VIP Protection. Convoy Passage Planning. Parameter Security. Intelligence Gathering. Bomb Disposal. Operation Room Officer. Transport Officer