Years of experience in the fi eld of Information Technology and Administration in the development sector, particularly in the area of IT Management, coordination, administration, logistics, procurement, maintenance, networks, capacity building.I am specialized in Network connectivity, helpdesk & infrastructure support alongwith administration, maintenance, logistics, and procurement. I’m a dedicated andenergetic individual who takes pride and ownership of my work. My problem-solving,decision-making, and communication skills make me stand out.
Configure, Deploy, administer, and Manage PCP network infrastructure(
computers, printers, smartphones, network equipment etc), CMIS Portal,and main PCP website.
Provide support to the country program in network troubleshooting at different levels and solve IT problems.
Maintenance/Responsible for repair of all organization assets in offices.
Implement, and align the IT policies and procedures strategy according to HQ( International Office)
Support in IT Procurement regarding the specification of equipment.
Responsible for assets inventory for technical assessment and internal functions.
Remain informed of current IT technologies and standards and provide directions and advice based on knowledge and understanding of current technologies.
Ensure that the non-IT staff is provided with adequate and appropriate training based on the needs identified.
Develop quarterly and annual Budget and plans
End-user and product support for system Installation and configuration.
Service Desk Support Analyst to increase end-user productivity.
Coordinate and facilitate admin-related matters - assets, procurement, inventory, and vendor management.
Identification of equipment for Procurement, following the procurement policy and procedures for limited and open procurement through tenders.
Hands-on experience in Online Inventory management and procurement management system
Ensure the accuracy of the facility’s inventory system by updating records of physical inventory totals, receipts, adjustments, and returns
Responsible for repair/maintenance of all organization assets in head office and field offices.
Ensure minimum disruption to the site servers and client environment as a result of any technical issue.
Planning and handling the budget of the IT and Admin Projects
Local IT policy development and roll-out/training to staff
Regular virtual meetings with Asia regional staff to provide IT support
Carry out staff IT competence and equipment health survey and design/organize training
Implementation of policies for security and safeguarding of network
Responsible for providing IT systems and records for IT Audits.
Monitoring and measuring system software and analyzing resources.
Data Migration
Indexing & data transformation on MS SQL Servers databases.
Create reports for management according to their requirements, extracted from different modules and databases for decision-making.
Create, review, and maintain technical support documentation. Acting as support for IT related Project Activities of the Department
Responsible for assets inventory for technical assessment and internal functions.
Design and development of Card Tracking System, Complaint Management System, Online Reporting System,
Established, Administration, and designed of Microsoft Windows 2000 domain-based network for Islamabad Marriott Hotel. Deployed Mail Server, InternetInformation Server, Routing and Remote Access, ISA Proxy Server. Configured and installed computer systems in all hotel rooms and provided trouble shooting to guests and managed the wireless network in the premises.
Support for software and hardware problems, Database development &maintenance, Maintaining the office filling system, E-groups(distribution lists maintenance), Procurement of IT equipment, provide Support in training and workshop.