خلاصہ

Seeking a career in the field of reception operation services in a reputed or organization, to utilize my existing knowledge skills to become the valuable asset for company in the long term and to develop my career and excel in the related field.

تجربہ

کمپنی کا لوگو
Shift Incharge
Masoom's Pancake Lounge
مارچ ۲۰۱۹ - موجودہ | Lahore, Pakistan

Working as shift in charge

کمپنی کا لوگو
cashier
zehra and company (masoom's pan cake lounge)
اکتوبر ۲۰۱۸ - موجودہ | Lahore, Pakistan

i am doing work as a cashier and other services. i am also playing the role of manager. manage the product , customer handling, cash handling and maintain hygiene. some main responsibilities are given below:
1.Receive payment by cash, check, credit cards, vouchers, or automatic debits.
2.Issue receipts, refunds, credits, or change due to customers.
3.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
4.Greet customers entering establishments.
5.Maintain clean and orderly checkout areas.
6.Resolve customer complaints.
7.Answer customers' questions, and provide information on procedures or policies.
8.Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
9.Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
10.Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.

کمپنی کا لوگو
Hotel Industry
Hashoo Foundation
اپریل ۲۰۱۸ - ستمبر ۲۰۱۸ | Lahore, Pakistan

1. Performing office duties.
2. Assisting other professionals.
3. Responding to company queries.
4. Meeting with other groups of the same organisation.
5. Creating reports.

تعلیم

Virtual University of Pakistan
بیچلرز, بیچلرز ان سائنس, B.Sc maths stat economics‎
Economics
CGPA 3.6/4
2018
Hashoo Foundation
ڈپلوما, Reception Operation Services‎
Communication, Check-in Guests, Take Bookings
مکمل
2018
City and guilds international
ڈپلوما, Reception Operation Services‎
reception operation services
مکمل
2018

پیشہ ورانہ مہارتیں

ابتدائی Complaint Management
ابتدائی Conservation Awareness
ابتدائی Handling Assignments
ابتدائی Reception Opertions
متوسط Scale Management
متوسط Selling Capabilities
ابتدائی Turbine Monitoring

زبانیں

متوسط اردو
متوسط انگریزی

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