Achievements:
·         Established and Led High-Performing HR Department: Pioneered the establishment of a robust HR department, orchestrating the selection and training of a proficient HR team to manage the personnel affairs of over 800 staff members across 11 schools.
·         Policy Architect and Compliance Advocate: Devised and harmonized organizational policies and procedures, ensuring strict adherence to local legal frameworks, thus bolstering operational efficiency and regulatory compliance.
·         Modernized Pension Management: Catalyzed the transformation of pension operations, transitioning from manual Microsoft Excel practices to an advanced electronic voucher generation portal of EOBI, leading to heightened accuracy and streamlined processes.
·         Social Security Champion: Spearheaded the implementation of the IESSI social security scheme, enrolling all eligible staff members and adeptly educating multiple schools on its benefits and procedural intricacies.
·         Strategic Compensation and Benefits Advisor: Consulted with management to sculpt comprehensive compensation and benefits policies, meticulously budgeting and infusing fiscal prudence, ultimately augmenting employee satisfaction and retention.
·         Community Impact Enabler: Orchestrated a successful social responsibility initiative, orchestrating training, enhancement, and assistance to a government school in Islamabad, fostering education upliftment.
·         Payroll Maestro: Autonomously managed payroll administration for all schools under the organization, skillfully handling a cumulative payroll expenditure of approximately 50.5 million PKR.
·         Technologically Empowered HR: Drove the implementation of a cutting-edge Human Resource Management System (ERP), adeptly guiding both my team and the entire staff in seamless portal usage, thereby enhancing process efficiency.
·         Agile Team Leader: Demonstrated exemplary teamwork skills, leading with finesse during the procurement and integration of HRMS, championing a cohesive approach and agile delivery.
·         Holistic HR Expertise Cultivation: Embarked on a journey of continuous self-improvement, consistently seeking opportunities to expand expertise in diverse HR domains like compensation, benefits, performance management, recruitment, selection, and administrative HR functions.
·         Strategic Integration Visionary: Showcased proficiency in techno-functional domains, showcasing a nuanced grasp of HRMS Cloud integration options and modules, thereby facilitating seamless system harmonization.
·         Counsel to Senior Management: Forged robust alliances with senior management, becoming a trusted advisor on strategic human resource matters, and fostering a collaborative environment at the highest echelons.

Achievements:

Strategic Alignment Enabler: Orchestrated seamless coordination with Department Heads, facilitating enhanced employee commitment to company policies and regulations, and thereby bolstering a unified organizational culture.
Statutory Compliance Guardian: Meticulously ensured the completeness and precision of all statutory records, registers, and forms, meticulously adhering to legal requirements and regulatory protocols.
Benefits and Entitlement Virtuoso: Spearheaded the timely and accurate administration of employee benefits, staff facilities, and entitlements, significantly enhancing employee satisfaction and organizational reputation.
Efficiency-Enhancing Documentation Maestro: Pioneered the management of comprehensive and updated documentation, both digital and Oracle-based (HCMS), ensuring a well-organized and easily accessible repository for efficient HR operations.
Policy Communication and Advocacy: Distilled HR policies into clear and accessible communication, actively counseling and clarifying queries for all employees, fostering understanding and compliance.
Process Enhancement Advocate: Provided strategic advice, proposing and recommending innovative systems and procedures to amplify performance and teamwork dynamics, contributing to operational excellence.
Training Synergy Orchestrator: Collaborated closely with the Training Department to synchronize training schedules and inputs, effectively bridging the gap between skill development and employee growth.
Talent Management Advisor: Offered recommendations on critical decisions such as hiring, promotions, salary increments, and layoffs, playing a pivotal role in shaping the organization's human capital strategy.
Holistic Career Development Architect: Spearheaded the coordination of dynamic career development plans for employees, leveraging comprehensive Training Needs Assessments (TNA) for tailored growth pathways.
Motivational Catalyst: Provided personalized counseling and motivation to employees, nurturing a positive and engaging work environment and amplifying individual and collective productivity.

Achievements:

Operational Leadership in Dynamic Environments: Spearheaded the administration and human resource functions for international projects in challenging contexts, managing donor-based initiatives in refugee camps and flood-affected regions of Quetta and Naseerabad division.
Stakeholder Relationship Champion: Established and nurtured strong relationships with diverse stakeholders, fostering collaboration with refugee communities and disaster management authorities to ensure seamless project execution and community engagement.
Holistic HR Management: Successfully managed end-to-end HR operations, orchestrating recruitment, payroll processing, insurance claims, and comprehensive personnel management, ensuring a well-structured and compliant workforce.
Donor-Focused Project Management: Provided vital support to project management by participating in bid evaluations, framework agreements, cluster meetings, and on-site visits, consistently aligning initiatives with donor specifications.
Multi-Faceted Project Oversight: Played a pivotal role in steering a range of projects, including the Accelerated Learning Program (ALP), Information, Counselling, and Legal Assistance (ICLA), and Food Security and Livelihood (FSL) initiatives, making a profound impact on education, legal support, and sustenance for Afghan refugees.
Rapid Response and Emergency Management: Demonstrated exceptional agility in emergency response, coordinating flood relief efforts and humanitarian aid projects, effectively mitigating the effects of disasters and alleviating suffering in affected communities.
Cross-Functional Collaboration: Collaborated seamlessly with cross-functional teams, leveraging comprehensive expertise in administration, human resources, and project management to drive cohesive and impactful program outcomes.
Catalyst for Positive Change: Instrumental in facilitating education, legal aid, and livelihood opportunities for Afghan refugees, contributing to their integration, empowerment, and improved quality of life in the region.

Achievements:
·         Efficient Management of Property Refurbishment Projects: As a dedicated Management Officer at Preside, played a pivotal role in overseeing and representing Clifford's Inn Management Co. Ltd.’s interests in the refurbishment and construction of corporate and residential properties. Liaised effectively with the parent company, leveraging the administrative modules of Oracle eBusiness Suite for seamless communication, timely actions, and sustainable solutions.
·         Client-Centric Problem Resolution: Demonstrated exceptional customer service by assisting residents with their specific needs, ensuring optimal satisfaction while maintaining a high level of professionalism and responsiveness.
·         Strategic Maintenance Oversight: Effectively supervised maintenance contractors on-site, driving adherence to quality standards and project timelines, resulting in streamlined operations and enhanced property value.
·         Accurate Reporting and Liaison: Successfully reported progress, concerns, and recommendations to the managing agent and the parent company, facilitating timely decision-making and ensuring responsive action plans for optimal property management.
·         Team Leadership and Mentorship: Provided guidance and supervision to junior staff members, fostering a culture of collaboration, skill development, and operational excellence within the team.
Robust Building Operations: Ensured the seamless functioning of building operations and security, maintaining a safe and well-functioning environment that met the needs and expectations of residents and stakeholders.

Achievements:
·         Exceptional Customer Engagement: Provided a memorable customer experience by addressing inquiries and concerns promptly and effectively, leaving patrons satisfied and valued.
·         Menu Maestro: Displayed an in-depth understanding of the menu, guiding customers towards well-informed choices that catered to their preferences.
·         Peak Hour Efficiency Enabler: Orchestrated order accuracy and efficiency during high-traffic periods, upholding operational excellence in a fast-paced environment.
·         Strategic Sales Booster: Played a pivotal role in driving increased sales, deftly employing upselling techniques and promoting loyalty programs to enhance customer engagement and loyalty.
·         Seamless Collaboration: Fostered effective collaboration with kitchen staff and management, ensuring seamless coordination for timely order delivery and overall customer satisfaction.
·         Customer-Centric Experience Creator: Crafted a positive and enjoyable dining experience for customers, contributing to elevated satisfaction levels and fostering lasting brand loyalty.
·         Dedicated Team Player: Consistently demonstrated a commitment to the company's success, valuing teamwork and actively contributing to the collective achievement of goals.