I want to gain a position where I can apply and polish skills to add value in achieving firms goals
Involve in critical decisions for the purpose of handling OPD related issues.Ensure smooth flow of patients in respective clinics.Assess staff learning needs and make corrective actions.Handling issues related to call center and controlling team of almost 70 staff members.Ensuring OPD wide Quality Indicators and making sure quality is maintained in the service we provide.Helped Shifa in achieving Joint Commission International Accreditation (JCIA) which ensures quality in hospitals.Leading the audits, conducted for the purpose of quality assurance on weekly basis of 30 OPDs.Represented my department in various quality council meetings, conducted semiannually to share quality related progress with the management.